IT Critical Infrastructure Analyst

Duke Energy Corporation

. Provide enterprise-level support for IT infrastructure technologies supporting critical business operations applications, including SCADA systems and Control Center operations .

Posted 10/28/2026full-timeCharlotte • North Carolina • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT infrastructure support, focusing on compliance with NERC CIP and TSA regulations, while effectively managing critical systems and fostering collaboration across technical and business teams.

Highest-signal resume keywords

NERC CIP ComplianceTSA ComplianceWindows/Linux Operating Systems SupportCompTIA A+ CertificationCIOPS Network Architecture Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT Infrastructure SupportAutomation PlatformsSystem IntegrationPerformance MonitoringRoutine Work Procedures DevelopmentInstallation and Upgrade MethodologiesTechnical GuidanceHardware and Software EvaluationOperational Reliability MaximizationRegulatory Compliance Integration

Soft Skills

Strong Oral CommunicationStrong Written CommunicationInterpersonal SkillsConflict ManagementCollaboration

Tools & Technologies

SCADA SystemsControl Center OperationsRemote Access FunctionalityPhysical and Virtual ServersStorage SolutionsCritical Software Solutions

Certifications & Qualifications

CompTIA A+CompTIA Network+

Industry Keywords

Cybersecurity ComplianceCritical InfrastructureTechnical ComplexityBusiness Support CoordinationCompliance Developments

Tech Stack

Tools & technologies

Cyber SecurityLinux

About the role

Key responsibilities & impact

Provide enterprise-level support for IT infrastructure technologies supporting critical business operations applications, including SCADA systems and Control Center operations
Operate under NERC CIP, TSA, and cybersecurity compliance requirements
Support automation platforms, workstations, physical and virtual servers, storage, remote access functionality, and critical software solutions
Integrate software to enable usage, support, monitoring, cybersecurity, and regulatory compliance
Develop and maintain routine work procedures and standard installation and upgrade methodologies
Evaluate, acquire, install, integrate, test, upgrade, and monitor performance of infrastructure components
Plan, design, install, and support critical computer systems in highly regulated and secure environments
Coordinate upgrades with control centers, business support teams, IT, and other business units
Provide technical guidance to IT staff
Develop or assist in developing functional standards for critical infrastructure hardware and software
Integrate configurations to maximize operational reliability, performance, and regulatory compliance
Prepare activity and progress reports
Evaluate new hardware, software, compliance developments, and alternative approaches; recommend upgrades and technologies

Requirements

What you’ll need

Associate degree in Information Technology, Computer Science, or another related degree, or 1 year of related work experience
In lieu of an associate degree and 1 year of related work experience: High School/GED and 2 years of related work experience
CompTIA A+ and/or CompTIA Network+ preferred
Strong oral and written communication skills
Strong interpersonal skills, including listening, conflict management, approachability, and collaboration
Ability to work effectively in a technically complex critical infrastructure environment
Strong understanding of NERC CIP and TSA regulatory compliance requirements
2–3 years of practical experience with Windows/Linux operating systems and general computer asset usage and support preferred
Ability to work independently
Ability to build working relationships across technical, business, and compliance teams
Ability to effectively prioritize work activities based on priority
IT and OT hardware, operating system, and software maintenance/support knowledge
CIOPS network architecture and security knowledge
NERC CIP and TSA requirements and implementation knowledge
Must live within a reasonable commute of the posted reporting location, no greater than 50 miles one way
Must be able to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future

Benefits

Comp & perks

Friendly work environment
Opportunities for growth and development
Recognition for your work
Competitive pay and benefits
Occasional onsite meetings after the onboarding period
15–25% travel