Products & Services Specialist II – Trade Ally Management

Duke Energy Corporation

. Provide non-supervisory leadership in aspects of Duke Energy products, programs, and services .

Posted 10/13/2026full-timeUnited StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing energy efficiency programs and vendor relationships while ensuring compliance with regulatory standards. Proficient in analyzing market data and implementing strategies to enhance customer engagement and operational effectiveness.

Highest-signal resume keywords

Energy Efficiency ExperienceVendor ManagementSalesforce ProficiencyFinancial AcumenRegulatory Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementData AnalysisBudget AllocationContract ManagementMarket Research

Soft Skills

Interpersonal SkillsCommunication SkillsLeadership SkillsConflict ResolutionProject Management

Tools & Technologies

Customer Relationship Management ToolsVendor Management Software

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Utility Regulatory EnvironmentEnergy Efficiency ProgramsBusiness OperationsPerformance IndicatorsPromotional Strategies

About the role

Key responsibilities & impact

Provide non-supervisory leadership in aspects of Duke Energy products, programs, and services
Manage performance indicators and coordinate program activities
Support program and products/services managers
Set strategies focused on customer needs and allocate budgets and resources
Develop and maintain program documentation and standard operating procedures
Analyze information and prepare findings leading to actionable improvements
Monitor financial, regulatory, code, technology, and environmental issues affecting assigned offerings
Formulate recommendations and present proposed modifications
Implement tools, software, and processes for customer relationship management, vendor information exchange, and business operations
Promote energy-efficiency rebates and incentives to trade allies
Educate external partners and speak to large groups about Duke Energy products and services
Analyze market research and implement promotional and sales strategies
Collaborate with stakeholders on marketing campaigns and analyze performance
Track and follow up on leads from campaigns, events, communications, plans, and assessments
Improve lead generation, close rates, and service-channel effectiveness
Support vendor relationship development, Statements of Work, and vendor agreements
Manage vendor compliance, performance, quality, timeliness, reporting, invoicing, and customer satisfaction
Conduct vendor meetings and calls, identify issues, and adjust to changing conditions
Manage and modify contractual obligations
Provide product feedback and participate in product development initiatives

Requirements

What you’ll need

A Bachelor’s degree in Engineering, Finance, Business, or other related degree and a minimum of 1 year required related work experience, or an Associate degree and a minimum of 3 years of related work experience, or a High School diploma/GED and a minimum of 5 years of related work experience
Experience in Energy Efficiency
Experience in vendor management
Experience using Salesforce
Knowledge of corporation’s business objectives and strategies, products and services, pricing and markets
Comprehensive financial and business acumen
Business operation experience
Understanding of utility regulatory environment
Excellent interpersonal, communication, presentation, conflict resolution, management, leadership, and facilitation skills
Ability to manage multiple projects and issues simultaneously
Ability to meet deadlines and keep projects on track independently
Analytical, problem identification, and resolution skills
Self-starter and results-oriented with minimal supervision
Experience working in a team environment and coordinating resources in a matrixed organization
Ability to interpret program/targeted-customer data
Ability to leverage subject matter experts and resources
Valid Driver's License
Employee must live within a reasonable commute to the posted reporting location, not greater than 50 miles one way
Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future
Travel requirements: 25–50%

Benefits

Comp & perks

Friendly work environment
Opportunities for growth and development
Recognition for your work
Competitive pay and benefits
Relocation assistance, as applicable (not provided)