Senior Stakeholder Engagement Manager

Duke Energy Corporation

. Create and implement custom project-specific external engagement plans aligned with business unit milestones .

Posted 11/2/2026full-timeFayetteville • North Carolina • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management and external engagement strategies, with a strong focus on community relations and customer advocacy. Proven ability to coordinate communications and maintain collaborative relationships across various stakeholders.

Highest-signal resume keywords

Project ManagementExternal Engagement StrategiesCustomer AdvocacyPresentation SkillsCross-Functional Teamwork

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project DocumentationProcess ImprovementStrategic AdvisingCommunity EngagementMilestone Coordination

Soft Skills

Excellent Presentation SkillsAbility to Maintain ComposureCustomer-Service MindsetChange Management SkillsInfluencing Decisions

Tools & Technologies

Communication ToolsProject Management Software

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Government RelationsCommunity RelationsPublic Information MeetingsStakeholder EngagementMatrixed Environment

About the role

Key responsibilities & impact

Create and implement custom project-specific external engagement plans aligned with business unit milestones
Coordinate and implement proactive outreach for projects and activities impacting customers and the public
Prepare and coordinate external written communications
Respond to, dispatch, and track external project inquiries
Monitor and track project information
Coordinate with project management and business units on project milestones
Maintain collaborative relationships with Government and Community Relations managers
Develop strategies to engage local communities
Approve letters, collateral, and presentations with corporate communications
Coordinate printing, mailing, and emailing of external communications
Conduct phone calls and personal visits with customers as appropriate
Monitor property owner inquiries and manage responses and documentation
Maintain master site lists, project documentation, and reports
Lead public information meetings and participate in public hearings
Attend early morning, night, and weekend community meetings as needed
Travel throughout the assigned territory and occasionally the state
Remain available 24/7 for storm response and other emergencies

Requirements

What you’ll need

Bachelor's degree and a minimum of three (3) years of related work experience
Alternatively, high school diploma/GED and a minimum of seven (7) years of related work experience in lieu of bachelor's degree and three years of experience
Valid driver's license
Excellent presentation and facilitation skills
Experience serving as a strategic advisor to project teams and leaders
Ability to maintain composure in stressful or escalated situations
Ability to advocate for customers and stakeholders and influence decisions across functions
Comfortable working in a highly matrixed environment
Demonstrated experience in project and initiative management
Cross-functional teamwork and change management skills
Customer-service mindset
Ability to identify trends, capture lessons learned, and implement process improvements
Three years or more of management and/or lead/leadership experience
Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future

Benefits

Comp & perks

Friendly work environment
Opportunities for growth and development
Recognition for your work
Competitive pay and benefits
Relocation assistance not provided
5–15% travel requirement
Hybrid work arrangement