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System Architecture Specialist – Senior
Duke Energy Corporation. Own the hardware, software, and head-end interface equipment required to operate Duke Energy Florida's Demand Response programs and associated system architecture .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing hardware and software for Demand Response programs, with a strong focus on API integrations, real-time operational support, and system architecture. Proficient in troubleshooting and maintaining production systems across various environments while ensuring effective communication and coordination during critical events.
Highest-signal resume keywords
API Integration DevelopmentReal-Time Operational SupportSystem Architecture ManagementDatabase Technologies (SQL Server, Oracle, DB2)Demand Response Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PythonC#C++JavaScriptSQL ServerOracleDB2REST APIsLoad Management Control (LMC) SystemData Management
Soft Skills
Analytical SkillsProblem-Solving Skills
Tools & Technologies
SAPAWSSalesforceEnergyHubItronGoogle NestRheem
Certifications & Qualifications
Bachelor's Degree in Computer Science or Related FieldValid Driver's License
Industry Keywords
Demand ResponseUtility OperationsControl SystemsGrid PlatformsTelecommunications Infrastructure
Tech Stack
Tools & technologiesAWSCloudJavaScriptOraclePythonSQLC++
About the role
Key responsibilities & impact- Own the hardware, software, and head-end interface equipment required to operate Duke Energy Florida's Demand Response programs and associated system architecture
- Operate, monitor, and continuously support the Load Management Control (LMC) system as designated system owner and primary power user
- Oversee system functionality, configuration, environment management across development, training, and production, release coordination, and integration support
- Build and maintain third-party API integrations with DR vendors and connected-device OEMs supporting enrollment, telemetry, notifications, and event dispatch
- Provide on-call production support and make real-time system and configuration decisions during grid events and other time-sensitive operational periods
- Support software components and control applications for DEF Demand Response programs across Residential, Commercial, and Industrial customers
- Maintain event controls, customer notifications, data management, meter read card production, control logic, scripts, metering interfaces, and communications systems
- Validate data exchange, manage authentication and tokens, handle errors, and monitor connection health for cloud-to-cloud integrations
- Provide operational support and technical guidance to the Energy Control Center before and during deployments, including readiness activities, event support, and System Operator training
- Oversee LMC notification message delivery and support activation of the General Load Reduction Plan
- Coordinate and execute controlled production changes, testing, deployments, and rollback planning
- Monitor and maintain DR real-time system software, databases, telecommunications infrastructure, and load management communications infrastructure
Requirements
What you’ll need- Bachelor's Degree in Computer Science, Computer and Information Science, or other Technical/Related Degree
- Minimum 2 years of work related experience for System Architecture Specialist
- Minimum 5 years of work related experience for Senior System Architecture Specialist
- Programming/scripting experience (e.g., Python, C#, C++, JavaScript) supporting operational or production systems
- Experience troubleshooting across software and infrastructure (servers, networking, databases, integrations)
- Experience supporting real-time or near real-time operational systems
- Working knowledge of database technologies (e.g., SQL Server, Oracle, DB2)
- Ability to support after-hours/on-call responsibilities during critical events
- Experience supporting production systems across multiple environments (dev/test/prod), including release management
- Experience building and maintaining API integrations (REST APIs, authentication, data exchange)
- Experience integrating with third-party vendor or OEM platforms (e.g., EnergyHub, Salesforce, Itron, Google Nest, Rheem)
- Experience developing internal tools, automation, or operational support applications
- Familiarity with enterprise platforms (e.g., SAP, AWS, Salesforce)
- Experience in utility operations, control systems, or grid/telecommunications platforms
- Knowledge of Demand Response, load control, or distributed energy resource (DER) systems
- Strong analytical and problem-solving skills
- Valid Driver's License
- Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future
- Must live within a reasonable commute to the designated Duke Energy facility, not greater than 50 miles one way
Benefits
Comp & perks- Friendly work environment
- Opportunities for growth and development
- Recognition for your work
- Competitive pay and benefits
- Relocation assistance (as applicable) is not provided