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Duke University Health System

Safety Observer, Patient Attendant, Float Pool, PRN

Duke University Health System

. Virtually maintain constant direct observation and visualization of identified patients under the supervision of a registered nurse or virtual registered nurse .

Posted 10/2/2026part-timeDurham • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient monitoring, documentation, and communication within a healthcare setting, while adhering to safety and regulatory standards. Capable of collaborating effectively with nursing teams and maintaining patient confidentiality.

Highest-signal resume keywords
BLS CertificationCPI CertificationPatient MonitoringElectronic Health Record DocumentationIn-Patient Hospital Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Basic First AidCPR KnowledgePatient ObservationBehavioral PrinciplesInfection ControlHealth and Safety PrecautionsRecord KeepingEmergency RecognitionTechnology SkillsBody Mechanics
Soft Skills
Time ManagementEffective CommunicationCalmness Under StressRelationship BuildingAbility to Work Independently
Tools & Technologies
Electronic Health Record SystemsAudio/Video Equipment
Certifications & Qualifications
BLS CertificationCPI Certification
Industry Keywords
Patient ConfidentialityRegulatory CompliancePatient RightsSeclusion and Restraint MonitoringService Improvement

About the role

Key responsibilities & impact
  • Virtually maintain constant direct observation and visualization of identified patients under the supervision of a registered nurse or virtual registered nurse
  • Monitor changes in patients’ physical, emotional, and mental conditions
  • Communicate patient status and changes to bedside and virtual nursing teams
  • Observe and report behavioral changes
  • Document observations in the electronic health record
  • Escalate unsafe events via alarms or redirections
  • Monitor patients in seclusion and/or restraint
  • Collaborate with bedside and virtual nursing staff on patient safety plans of care
  • Participate in reviewing work-area activities and processes and assist with continual service improvement
  • Comply with regulatory and legal requirements
  • Find and order RSO carts as needed
  • Make workstation assignments each shift
  • Receive handoff from bedside nursing staff and share observation details with assigned RSOs
  • Help bedside teams set up carts, troubleshoot audio/video issues, and discontinue carts

Requirements

What you’ll need
  • Completion of a high school diploma or equivalent
  • In-patient hospital experience preferred
  • Enrollment in nursing or medical programs strongly preferred
  • Listing on the Nurse Aid Registry of North Carolina preferred; if not met at hire, start the process within 1 year and complete within 2 years
  • BLS certification must be maintained/completed by the end of new hire orientation
  • CPI certification strongly preferred
  • Technology skills
  • Basic first aid and CPR knowledge and ability to administer them if needed
  • Ability to work with minimal supervision
  • Ability to maintain patient confidentiality and patient rights
  • Good time management skills
  • Physical strength and stamina
  • Knowledge of sanitation, hygiene, infection control, health and safety precautions, behavioral principles, and routine patient treatments
  • Ability to establish effective working relationships with patients and hospital staff
  • Ability to remain calm in stressful situations
  • Ability to maintain records and prepare reports
  • Ability to recognize patient emergencies and seek assistance
  • Ability to understand, follow, and communicate oral and written instructions accurately
  • Ability to apply proper body mechanics and safety

Benefits

Comp & perks
  • Equal Opportunity Employer committed to providing employment opportunity without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or military status
  • Reasonable accommodation information and provisions available
  • BLS certification completed/maintained by the end of new hire orientation