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Safety Observer – Patient Attendant Safety Aide Float Pool
Duke University Health System. Perform constant, direct virtual observation of identified patients using approved telehealth technology .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in virtual patient observation, effective communication with nursing teams, and adherence to regulatory requirements. Capable of maintaining patient confidentiality while managing safety protocols and documenting observations accurately.
Highest-signal resume keywords
BLS CertificationCPI CertificationElectronic Health Record DocumentationPatient ObservationIn-Patient Hospital Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technology SkillsBasic First AidCPR KnowledgeInfection Control KnowledgeBehavioral Principles Knowledge
Soft Skills
Good Time ManagementAbility to Work with Minimal SupervisionAbility to Maintain Effective Working RelationshipsAbility to Keep Calm in Stressful Situations
Tools & Technologies
Telehealth TechnologyRemote Safety Observer Carts
Certifications & Qualifications
BLS CertificationCPI Certification
Industry Keywords
Patient ConfidentialityPatient RightsSanitationHealth and Safety Precautions
About the role
Key responsibilities & impact- Perform constant, direct virtual observation of identified patients using approved telehealth technology
- Virtually monitor changes in patients’ physical, emotional, and mental conditions
- Communicate patient status and changes to bedside and virtual nursing teams
- Observe and report behavioral changes
- Document observations in the electronic health record
- Escalate unsafe events via alarms or redirections
- Monitor patients in seclusion and/or restraint
- Collaborate with bedside and virtual nursing staff on patient safety plans of care
- Participate in reviewing work-area activities and processes and assist with continual service improvement
- Comply with regulatory and legal requirements
- Find and order Remote Safety Observer carts when needed
- Make work-station assignments each shift
- Receive handoff from bedside nursing staff and share observation instructions with assigned observers
- Help bedside teams set up, troubleshoot, and discontinue carts and resolve audio/video issues
- Perform other related duties
Requirements
What you’ll need- Completion of a high school diploma or equivalent
- In-patient hospital experience preferred
- Enrollment in nursing or medical programs strongly preferred
- Listing on the Nurse Aid Registry of North Carolina preferred; if not met at hire, begin the process within 1 year of employment and complete within 2 years
- BLS certification must be maintained/completed by the end of new hire orientation
- CPI certification strongly preferred
- Technology skills
- Basic first aid and CPR knowledge and ability to administer them if needed
- Ability to work with minimal supervision
- Ability to maintain patient confidentiality and patient rights
- Good time management skills
- Physical strength and stamina
- Knowledge of sanitation, personal hygiene, infection control, and basic health and safety precautions
- Knowledge of behavioral principles and individual responses to stressors
- Ability to establish and maintain effective working relationships with patients and hospital staff
- Ability to keep calm in stressful situations
- Ability to maintain routine records and prepare reports
- Ability to recognize patients in emergency states and seek appropriate assistance
- Ability to understand, follow, and communicate oral and written instructions accurately
- Ability to apply proper body mechanics and safety
Benefits
Comp & perks- PRN schedule of 1–12-hour shift per week
- BLS certification completion/maintenance by the end of new hire orientation
- Equal opportunity employment
- Reasonable accommodation information available