Senior DSM Program Inspector

dukeenergy

. Oversee, manage, and perform specialized inspections of completed contractor/vendor work on residential and non-residential DSM programs .

Posted 9/18/2026full-timeCharlotte • North Carolina • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing compliance inspections, QA/QC processes, and contractor/vendor relationships within DSM programs. Proficient in training development, technical liaison activities, and effective communication with stakeholders.

Highest-signal resume keywords

Certified Energy AuditorHome Energy RaterQA/QC Process ManagementEnergy Efficiency Program KnowledgeBuilding Code Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Energy AuditingHVAC Mechanical OperationsBuilding Construction PrinciplesFinancial AcumenProblem IdentificationDiagnostic SkillsResolution SkillsContract ManagementInspection TechniquesSafety Protocol Management

Soft Skills

Interpersonal SkillsCommunication SkillsLeadership SkillsConflict ResolutionFacilitation Skills

Tools & Technologies

FastrackInvoicing SystemsPerformance Evaluation ToolsTraining Seminar Development

Certifications & Qualifications

Certified Energy AuditorHome Energy RaterDust Diagnostics and Combustion Safety

Industry Keywords

DSM ProgramsUtility Regulatory EnvironmentEnergy EfficiencyContractor/Vendor ManagementCompliance Inspections

About the role

Key responsibilities & impact

Oversee, manage, and perform specialized inspections of completed contractor/vendor work on residential and non-residential DSM programs
Ensure QA/QC and compliance with PSC mandates and code specifications
Manage field activities and contractor/vendor performance through continuous monitoring
Act as technical liaison between Duke Energy, inspection authorities, builders, and contractors/vendors
Implement and coordinate training to enhance Program Inspector and contractor/vendor skills
Manage compliance inspections, invoicing, Fastrack, and contractor/vendor feedback surveys
Develop business relationships with contractors/vendors, manufacturers, inspection authorities, builders, and third-party vendors
Research, recruit, select, and train program contractors/vendors
Execute meetings and quarterly contractor/vendor performance evaluations
Develop training seminars for internal and external personnel
Manage contractor/vendor contractual obligations and relationships
Collaborate on DSM Program filings, implementation, and quality control
Mentor team members and support management capability development
Manage company safety protocol and administrative responsibilities
Serve as a technical resource for DSM Program application and effectiveness evaluation
Develop improvement strategies for inspection, administrative, finance, and operations performance
Manage inventories, licenses, insurance, background checks, supplied inventory, and certification/license renewals
Develop communications about DSM and energy-efficiency plans, activities, and initiatives
Perform residential and non-residential Energy Checks as needed
Resolve high-level customer inquiries, PSC complaints, and damage claims

Requirements

What you’ll need

High School/GED
Minimum 5 years related work experience
Certified Energy Auditor
Home Energy Rater
Dust Diagnostics and Combustion Safety
Minimum 3 years experience managing QA/QC processes supporting Utility Energy Efficiency programs
Knowledge of Duke Energy's business objectives, strategies, DSM programs, products and services
Experience in making decisions, exercising good judgment, and setting priorities
Experience with electrical and HVAC mechanical operations, building and construction principles, and building code
Must be capable of climbing, bending, lifting a minimum of 25 lbs. and working in confined spaces
Must be approved to wear a respirator for extended periods of time while in attic spaces, exposed to elevated temperature conditions or within crawl space underneath structures, exposed to particulates
Comprehensive financial and business acumen
Business operation experience
Effective analytical, problem identification, diagnostic and resolution skills
General knowledge/understanding of utility regulatory environment
Interpersonal, communication, presentation, conflict resolution, management, leadership, and facilitation skills
Must live within a reasonable daily commute to the assigned work location
Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future

Benefits

Comp & perks

Friendly work environment
Opportunities for growth and development
Recognition for your work
Competitive pay and benefits