FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
ServiceNow Platform Engineer – Insurance Smart Apps
DXC Technology. Administer, maintain, and optimize the ServiceNow platform across development, test, and production environments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in administering and optimizing the ServiceNow platform, including configuration, troubleshooting, and integration with enterprise applications. Proficient in JavaScript and ServiceNow development components, with a strong focus on ITSM processes and platform security.
Highest-signal resume keywords
ServiceNow AdministrationJavaScript DevelopmentREST/SOAP IntegrationsITSM ProcessesPlatform Optimization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow ConfigurationServiceNow UpgradesServiceNow TroubleshootingBusiness RulesClient ScriptsScript IncludesUI PoliciesFlow DesignerMID ServersAPI Development
Soft Skills
Analytical SkillsProblem-Solving SkillsWritten CommunicationVerbal CommunicationCollaboration
Tools & Technologies
ServiceNowREST APIsSOAPMID ServersEnterprise Applications
Industry Keywords
ITSMPlatform EngineeringCybersecurityCloud IntegrationEnterprise Technology
Tech Stack
Tools & technologiesCloudCyber SecurityITSMJavaScriptServiceNowSOAP
About the role
Key responsibilities & impact- Administer, maintain, and optimize the ServiceNow platform across development, test, and production environments
- Ensure platform availability, stability, security, scalability, and performance through proactive monitoring and administration
- Plan and execute ServiceNow upgrades, patches, instance cloning, releases, and environment maintenance
- Configure and manage ServiceNow users, groups, roles, access controls, system properties, certificates, and other platform components
- Administer and support MID Servers, integrations, and connectivity between ServiceNow and enterprise applications
- Monitor platform health and performance, troubleshoot complex technical issues, and implement sustainable solutions
- Partner with infrastructure, cloud, networking, cybersecurity, application, and other technology teams on enterprise integrations and platform initiatives
- Support ServiceNow ITSM capabilities and align configurations with security, governance, and ServiceNow best practices
- Coordinate platform changes, maintenance activities, releases, and disaster recovery processes while minimizing business disruption
- Develop and maintain technical documentation, architecture standards, operational procedures, troubleshooting guides, and runbooks
- Design, develop, test, and maintain ServiceNow solutions using JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, Flow Designer, and REST/SOAP integrations
- Build automation and reusable solutions to reduce manual effort and improve platform efficiency and reliability
- Develop and maintain integrations between ServiceNow and internal or third-party systems using REST APIs, SOAP, MID Servers, and other integration technologies
- Participate in incident, problem, and root cause analysis activities involving the ServiceNow platform
- Identify opportunities to improve platform performance, reliability, automation, security, and user experience
- Provide technical leadership, mentoring, and guidance on ServiceNow administration, development, automation, and engineering best practices
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience
- 7+ years of experience in IT, software engineering, platform engineering, or a related technology discipline
- 3+ years of hands-on experience administering and/or engineering the ServiceNow platform
- Strong experience with ServiceNow platform administration, configuration, troubleshooting, and operational support
- Experience with ServiceNow upgrades, patches, cloning, releases, instance management, and platform maintenance
- Strong understanding of ServiceNow security, roles, ACLs, users, groups, system properties, and platform configuration
- Hands-on experience with JavaScript and ServiceNow scripting
- Experience with ServiceNow development components such as Business Rules, Client Scripts, Script Includes, UI Policies, Flow Designer, and/or related platform capabilities
- Experience developing and troubleshooting REST and SOAP integrations and working with APIs
- Experience with MID Servers and enterprise system integrations
- Strong troubleshooting, debugging, analytical, and problem-solving skills
- Experience working with ITSM processes and enterprise technology environments
- Strong written and verbal communication skills with the ability to collaborate effectively across technical and business teams
- Ability to manage multiple priorities and work effectively in a fast-paced enterprise environment
Benefits
Comp & perks- Full-time employment
- Work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances
- Inclusive environment where everyone can thrive