Technical Account Manager – TAM

DXC Technology

. Manage the day-to-day delivery of assigned client accounts .

Posted 11/3/2026full-timeAuckland • New ZealandSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account delivery management, client relationship management, and strategic planning. Proven ability to lead teams, manage budgets, and track performance metrics while staying informed about industry trends.

Highest-signal resume keywords

Account Delivery ManagementClient Relationship ManagementStrategic PlanningTeam LeadershipBudget Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account OperationsPerformance Metrics TrackingCost ControlReporting

Soft Skills

CollaborationProblem SolvingCommunication

Certifications & Qualifications

PMP

Industry Keywords

Client AccountsIndustry TrendsAccount StrategiesLeadership Roles

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Manage the day-to-day delivery of assigned client accounts
Collaborate with Account Delivery Associates to ensure smooth account operations
Develop and maintain client relationships to understand their needs
Assist in budget management and cost control for the accounts
Work with senior leadership to define and track key performance metrics
Stay informed about industry trends and their impact on account strategies
Address and resolve account-related issues and escalate when necessary
Provide regular updates on account performance

Requirements

What you’ll need

Bachelor's degree in a relevant field or equivalent combination of education and experience
Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role
Proven experience in account delivery and leadership roles
Proficiencies in strategic planning, reporting, client relationship management, and team leadership
Continuous learner that stays abreast with industry knowledge and technology
Advanced degree in a relevant field is a plus
Relevant certifications such as PMP (Project Management Professional) is a plus

Benefits

Comp & perks

Flexibility supporting wellbeing, productivity, individual work styles, and life circumstances
Reasonable accommodation for qualified candidates with physical and mental disabilities
In-person collaboration with flexibility in the work model