UX Designer, Researcher

DXC Technology

. Plan and conduct user research through interviews, contextual inquiry, observation, usability testing, surveys, and task analysis .

Posted 9/18/2026full-timeArlington • Virginia • United StatesMid-LevelSenior💰 $73,400 - $136,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in UX Design and Human-Centered Design, with a strong focus on usability, accessibility, and iterative design processes. Proficient in creating design artifacts and collaborating with cross-functional teams to enhance user experiences in enterprise applications.

Highest-signal resume keywords

UX DesignPeopleSoft HCMUsability TestingInteraction DesignAgile Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User ResearchTask AnalysisWireframingPrototypingAccessibility TestingDesign SpecificationsJourney MappingPersonas/User ProfilesUsability FindingsDesign Patterns

Soft Skills

Strong CommunicationFacilitation SkillsCollaboration

Tools & Technologies

FigmaAdobe XDSketchAxurePeopleTools

Certifications & Qualifications

UX CertificationHuman-Centered Design Certification

Industry Keywords

Section 508WCAGEnterprise ApplicationsHCMERP

Tech Stack

Tools & technologies

AxureERP

About the role

Key responsibilities & impact

Plan and conduct user research through interviews, contextual inquiry, observation, usability testing, surveys, and task analysis
Translate research into actionable recommendations, personas/user profiles, journey maps, task flows, usability findings, and prioritized design opportunities
Design and improve PeopleSoft HCM experiences using Fluid UI concepts, including homepages, tiles, navigation, responsive pages, search, forms, dashboards, and end-to-end workflows
Create wireframes, mockups, prototypes, interaction specifications, and other design artifacts
Collaborate with PeopleSoft developers, functional analysts, product owners, testers, and business stakeholders to refine requirements and ensure feasible implementation
Evaluate PeopleSoft pages and workflows for usability, consistency, efficiency, and accessibility
Conduct iterative usability testing and incorporate findings into subsequent design iterations
Develop and maintain UX standards, reusable patterns, design guidance, research repositories, and supporting documentation
Apply Section 508, WCAG, keyboard navigation, screen-reader, readability, and other accessibility considerations
Use user feedback, analytics, help desk trends, and observed task performance to prioritize UX improvements
Participate in Agile/SAFe activities, including backlog refinement, design reviews, demonstrations, acceptance discussions, and release coordination
Partner with training, knowledge management, digital adoption, and help desk teams to inform UX improvements
Perform other duties as assigned

Requirements

What you’ll need

Must be a U.S. Citizen with an active Secret security clearance
Bachelor's degree in Human-Computer Interaction, UX Design, Human Factors, Psychology, Information Systems, Computer Science, Design, or a related field; equivalent experience may be considered
3+ years of hands-on UX design, user research, interaction design, or human-centered design experience supporting enterprise applications or complex digital products
Hands-on experience with PeopleSoft HCM and PeopleSoft Fluid UI is a plus
Experience conducting interviews, observation, usability testing, task analysis, research synthesis, and communicating actionable findings
Strong interaction design skills creating personas/user profiles, journey maps, task flows, wireframes, prototypes, mockups, and design specifications
Experience with modern UX design and prototyping tools such as Figma, Adobe XD, Sketch, Axure, or comparable tools
Strong communication and facilitation skills, with the ability to explain design rationale and collaborate with technical and non-technical stakeholders
Experience designing or improving PeopleSoft Fluid homepages, tiles, navigation collections, responsive pages, or related PeopleTools user experiences
Working knowledge of PeopleTools and technical considerations affecting UX implementation, including page/component structures, configuration, security, and responsive behavior
Experience applying human-centered design methods in large-scale HCM, ERP, case management, or other complex enterprise environments
Knowledge of Section 508 and WCAG standards and experience incorporating accessibility testing and inclusive design practices
Experience using analytics, help desk data, or support trends to identify usability problems and measure UX improvements
Experience establishing reusable design patterns, UX standards, research repositories, or governance practices across multiple teams
Experience working in Agile, SAFe, or similar delivery environments; familiarity with ADO or similar work-tracking tools is a plus
Experience supporting federal or DoD enterprise systems in secured or highly controlled environments is preferred
UX, human-centered design, accessibility, or related professional certification is a plus

Benefits

Comp & perks

Health insurance coverage
Dental insurance coverage
Vision insurance coverage
Employee wellness
Life insurance
Disability insurance
Retirement savings plan
Paid holidays
Paid time off
Flexible work arrangements supporting wellbeing, productivity, individual work styles, and life circumstances