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Tech Stack
Tools & technologiesDNSMacOS
About the role
Key responsibilities & impact- Define DysrupIT’s technology direction and align it with business objectives
- Identify and assess emerging technologies and determine adoption, implementation and measurement approaches
- Establish the roadmap for AI-assisted tools across Finance, HR, Delivery, Operations and Talent Acquisition
- Work with DysrupIT’s AI team to create tools based on department requirements
- Maintain AI guidelines, approval processes and technical standards
- Own the information security program and relationship with the outsourced security monitoring provider (SOC)
- Oversee endpoint protection, DNS filtering, device management and patching
- Own and maintain IT and security policies covering acceptable use, access control, data classification, encryption, incident response, disaster recovery, supplier security and ISMS
- Lead incident response and report incidents and open risks to executive leadership
- Oversee security awareness training and phishing simulations
- Ensure compliance with the Philippine Data Privacy Act (RA 10173) and client data protection requirements, including personal data used in AI services
- Oversee Microsoft 365, identity, email and collaboration services
- Oversee business platforms, including HR, ticketing, communications, e-signature and future applications, covering selection, configuration, integration, licensing, access and daily operations
- Maintain service request and process workflows between IT and departments
- Oversee IT onboarding and offboarding, including accounts, access, devices and clearances
- Oversee inventory, provisioning and lifecycle of Windows and macOS devices
- Ensure staff help desk and technical support requests are resolved
- Report to executive leadership on IT, security and technology initiatives, risks, incidents and progress
- Manage IT vendors and service providers
- Work with department heads to understand needs and recommend technology solutions
Requirements
What you’ll need- Bachelor’s degree in computer science, Information Technology or a related field
- At least 10 years in IT
- At least 5 years in a senior management role such as IT Director, Head of IT, VP of IT, or Head of Information Security
- Experience setting technology strategy and delivering it across several departments
- Experience leading information security, including policy development, incident response and working with an outsourced SOC
- Working knowledge of data privacy requirements, preferably the Philippine Data Privacy Act
- Experience administering and governing Microsoft 365 and other enterprise platforms
- Experience introducing new technology, including AI, and managing the change for the people who use it
- Strong written and spoken communication with executives, department heads and clients
- Sufficient technical knowledge to assess solutions and review the work of technical teams
- Experience with AI tools, including AI assistants and language models, and the governance that goes with them
- Experience in an outsourcing, professional services or technology company
- Security or governance certifications, for example CISSP, CISM, CISA, or ISO 27001 experience
- Experience managing vendors and service providers
Benefits
Comp & perks- Hybrid work arrangement
- Full-time employment