Credit Collection Specialist

E.ON

. Monitor credit management performance and identify improvement opportunities .

Posted 9/30/2026full-timeMilan • ItalyMid-LevelSenior💰 €32,000 - €43,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in credit management, operational reporting, and compliance with TIMG and TIMOE regulations. Proficient in analytical problem-solving and optimizing departmental KPIs while leading digitalization initiatives.

Highest-signal resume keywords

Credit ManagementOperational ReportingTIMG ComplianceDebt Collection RegulationsAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit ManagementOperational ReportingKPI OptimizationData AnalysisPayment Reconciliation

Soft Skills

CollaborationNegotiationActive ListeningRelationship BuildingKnowledge Sharing

Tools & Technologies

ExcelAccessPowerPointSQLSAPSalesforceNet@

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Debt CollectionCredit Management ProceduresSLA AdherenceExtrajudicial CollectionCustomer Management

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Monitor credit management performance and identify improvement opportunities
Coordinate external collection partners and align collection activities
Develop and implement innovative credit management procedures
Gather and analyze operational information and prepare business cases
Manage and reconcile incoming payments across multiple channels and commodities
Safeguard SLA adherence and oversee extrajudicial collection activities
Ensure compliance with TIMG and TIMOE regulatory requirements
Define, track, and optimize departmental KPIs
Provide analytical insights to identify root causes and strengthen operational performance

Requirements

What you’ll need

Bachelor's degree or equivalent qualification
Experience in credit management and customer processes
Experience with collection activities, customer management, and operational reporting
Strong analytical and problem-solving capabilities
Knowledge of debt collection regulations, including TIMG and TIMOE
Expertise in Excel, Access, PowerPoint, SQL, Net@, SAP, and Salesforce
Willingness to lead digitalisation and innovation
Strong collaboration, knowledge-sharing, negotiation, active listening, and relationship-building skills
Good written and spoken English