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IT Specialist – Utility Operational Technology
E2 Consulting Engineers, Inc.. Provide IT operational and maintenance support to client systems and applications .
Posted 10/12/2026full-timeSanta Ana • California • United StatesMid-LevelSenior💰 $140,000 - $160,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IT operational support and maintenance for electric utility systems, with strong capabilities in scripting, database management, and system administration. Proficient in troubleshooting and enhancing grid application software while ensuring high performance in customer communications and operational activities.
Highest-signal resume keywords
IT Operational SupportGrid Application Software ManagementPowerShell ScriptingSQL Database ManagementElectric Utility Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System AdministrationData AnalysisScriptingWindows Server MaintenanceConfiguration ManagementTroubleshootingAutomationDatabase UpgradesTest Plan DevelopmentOperational Technology Support
Soft Skills
CollaborationCommunicationProblem-SolvingCustomer Service
Tools & Technologies
OpenGridPragmaOutage Management System (OMS)PowerShellPythonSQLPL/SQL
Industry Keywords
Electric UtilitiesPower GenerationTransmissionDistributionWater UtilitiesRegulatory Environments
Tech Stack
Tools & technologiesOraclePythonSQL
About the role
Key responsibilities & impact- Provide IT operational and maintenance support to client systems and applications
- Design, configure, test, administer, automate, and monitor grid application software, including OpenGrid, Pragma, and Outage Management System (OMS)
- Troubleshoot real-time grid integration and perform system administration
- Assist with system logic, processes, and data
- Ensure high standards of performance for customer communications and operational activities
- Write and review documentation describing configuration processes, logic, and test plans
- Contribute to database and operating system server upgrades
- Create and execute PowerShell scripts and/or Python code
- Collaborate directly with the IT team to maintain, improve, and implement communications, hardware, and software infrastructure
- Provide high-tier technical support during active outage events
- Participate in the shared on-call duty support rotation, including nights and weekends during severe weather or system emergencies
- Support data requests from SQL databases specific to electrical utility events
Requirements
What you’ll need- Associate's degree or higher in Computer Science, Information Technology, Electrical Engineering, or a related field
- 3-5 years of IT experience
- 3-5 years of IT experience supporting operational technology (OT)
- 3-5 years of IT experience working in Electric Utilities software environments, hands-on with CGI Outage Management System applications such as Pragma, OpenGrid, or Oracle
- Experience performing data analysis
- Experience using a variety of SQL tools, such as PL/SQL
- Experience with scripting tools, such as PowerShell or Python
- Experience with Windows Server maintenance
- Experience in regulatory environments, especially working with agreements/contracts
- Electric Utility industry experience or similar, such as Power Generation, Transmission, Distribution, or Water Utilities
- Local candidates only
- Ability to support on-call duty rotation, including nights and weekends during severe weather or system emergencies
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) with employer match
- Paid time off