Senior Programme Engagement – Culture Manager

East West Railway Company

. Lead the design and delivery of a system-wide Team EWR People Experience, Communications and Engagement Strategy .

Posted 11/2/2026full-timeMilton Keynes • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in employee experience and engagement strategies, with a strong focus on stakeholder management, communication, and organisational development. Proven ability to translate insights into actionable recommendations and lead cross-organisational initiatives.

Highest-signal resume keywords

Employee ExperienceStakeholder ManagementEmployee Engagement StrategiesOrganisational DevelopmentProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee SurveysData AnalysisCommunication Strategy DevelopmentFacilitation SkillsOrganisational Change Management

Soft Skills

Relationship BuildingInfluencing Without AuthorityCoachingContinuous ImprovementLeadership Communication

Tools & Technologies

Digital Communication PlatformsCollaboration ToolsIntranet Development

Industry Keywords

People ExperienceCultureWellbeingInclusionPerformance Management

About the role

Key responsibilities & impact

Lead the design and delivery of a system-wide Team EWR People Experience, Communications and Engagement Strategy
Lead cross-employer initiatives covering onboarding, recognition, wellbeing, inclusion, learning, performance, development, and organisational change
Improve key moments across the people experience with EWR, Network Rail, DFTO, partners, and suppliers
Bring EWR’s purpose, priorities, values, People Playbook, and desired culture to life through experiences, campaigns, and interventions
Develop a programme-wide recognition approach
Lead the programme-wide pulse survey cycle and year-round listening approach
Turn people insight into priorities, action plans, recommendations, and reporting
Develop multi-audience communications and engagement strategies across employers, organisations, and locations
Establish an engagement rhythm and improve access to relevant information, including digital access and a future programme-wide intranet
Lead shared campaigns, engagement activity, leadership forums, and cross-organisational dialogue
Partner with senior leaders on authentic and consistent communications
Build trusted relationships with senior leaders and People Teams
Lead cross-programme initiatives across organisational boundaries and influence governance groups
Manage and support direct reports through coaching, development, performance management, and continuous improvement
Promote health and safety, cost-conscious decision-making, innovation, and EWR Co’s vision and behaviours

Requirements

What you’ll need

Significant experience in employee experience, employee engagement, internal communications, culture, organisational development, or another relevant People discipline
Experience building relationships across a wide stakeholder ecosystem
Experience developing and delivering employee engagement or listening activity
Experience working with employee surveys and using employee insight to identify themes and improvement opportunities
Experience translating insight into practical recommendations, communications, or interventions
Strong facilitation skills and confidence leading in-person workshops and discussions with teams and leaders
Good understanding of factors influencing employee engagement, culture, and experience
Experience managing multiple stakeholders and influencing without direct authority
Experience working in a complex, fast-paced environment
Strong project management skills and ability to manage competing priorities
Experience planning and delivering leadership communications
Ability to translate complex information into clear and engaging communications
Strong relationship-building and stakeholder-management capability
Experience using insight, data, and feedback to improve communication outcomes
Experience supporting organisational change, transformation, or culture programmes
Experience implementing digital communication platforms and collaboration tools
Experience working across multiple organisations in a collaborative delivery environment is advantageous

Benefits

Comp & perks

Up to 12% employer pension contribution
36 days annual leave (including bank holidays) plus the option to buy up to 2 extra days
2 volunteering days
Enhanced family-friendly policies
Life assurance (4x your annual salary)
Employee Assistance Programme
Access to Perkbox discounts and wellbeing benefits
Recognition programme, including on-the-spot and annual awards
Advanced learning and development opportunities