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Field Clinical Engineer
EBR Systems, Inc.. Support clinical study execution, including recruitment, site start-up, enrollment, and follow-up visits .
About the role
Key responsibilities & impact- Support clinical study execution, including recruitment, site start-up, enrollment, and follow-up visits
- Provide hands-on clinical, technical, and educational support at study sites
- Train and educate physicians, coordinators, and staff on WiSE System use and study procedures
- Build and refine processes that enhance site efficiency
- Troubleshoot procedural or device-related issues and relay feedback to internal teams
- Contribute to educational content, investigator meetings, and continuous improvement initiatives
- Ensure compliance with clinical study protocols, Good Clinical Practice, and regulatory requirements
- Build relationships with investigators and site staff as liaison between clinical sites and EBR Systems teams
- Provide engineering, education, and clinical support for field inquiries
- Support clinical monitoring and data collection activities
- Mentor and onboard new Field Clinical Engineers
- Collaborate with Commercial, Clinical Operations, Data Management, Quality, and Regulatory teams
- Develop, review, and maintain site manuals, training materials, and study tools
- Participate in site initiation visits, mock implants, and readiness assessments
- Support data integrity, query resolution, and timely, accurate data entry
- Represent the company at scientific meetings and congresses
- Track site and program performance metrics and provide field-based insights
- Provide mentorship and guidance to Field Clinical Engineers or contracted clinical support staff
- Coordinate site coverage schedules and serve as an escalation point for site-related issues
- Provide management feedback on field team performance and study support improvements
Requirements
What you’ll need- Bachelor’s degree in Engineering, Biomedical Sciences, Nursing, or a related field
- Minimum 5 years of experience in cardiac rhythm management (CRM) or electrophysiology required
- Strong knowledge of implantable cardiac devices and heart failure therapies
- Minimum 2 years of experience in clinical research, including coordinating multi-center trials with established technical expertise and knowledge
- Experience in presenting, writing and teaching clinical and medical information
- Experience with group presentations and hands-on experience with Cardiac Rhythm Management products
- Ability to work effectively with Clinical Operations, Medical Affairs, Commercial, R&D, Quality, Regulatory, technical specialists, and external stakeholders
- Compliance with clinical study protocols and ability to identify and escalate areas of concern
- Expertise in CRM and EP clinical procedures, including pacing and defibrillation systems
- Ability to support complex clinical trials across multiple centers with high travel demands
- Strong communication and interpersonal skills
- Proficiency in clinical data collection, protocol adherence, and troubleshooting
- Ability to work independently in high-pressure procedural environments
- Excellent written and verbal communication skills and proficiency in medical terminology
- Clinical Research experience in Medical Device
- Experience coordinating multi-center Cardiology trials
- Knowledge of Good Clinical Practices and trials, including feasibility IDE and post-market studies
- Flexibility to travel frequently and adjust to dynamic schedules
- Must reside within the assigned U.S. territory, preferably in the Boston, Baltimore/D.C., Chicago, New York, or Philadelphia areas
- Must live within one hour of a major commercial airport
- Ability to travel up to 75–85% domestically
- Ability to stand, walk, sit, talk, hear, use hands, reach, stoop, kneel, bend, crouch, and lift up to 20 pounds
- Required vision abilities include close, distance, depth, color vision, and focus adjustment
Benefits
Comp & perks- Competitive compensation
- Equity
- Comprehensive benefits
- Generous PTO
- Medical, dental, and vision insurance provided at no cost for employee-only coverage
- 401(k) matching plan
- Paid Time Off – starting at 3 weeks per year
- Competitive salary with opportunities for career growth
- Employee stock options
- Life & AD&D and long-term disability insurance
- Education assistance
- Voluntary commuter benefits and pet insurance
- Weekly company lunches and occasional happy hour events
- Meaningful work and much more!