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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce administration, including user management, data quality maintenance, and integration with other business systems. Proficient in Salesforce CPQ, Apex coding, and project management to deliver effective solutions and improve workflows.
Highest-signal resume keywords
Salesforce Administration ExperienceSalesforce CPQ ProficiencyApex KnowledgeSalesforce Flow DevelopmentIntegration Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce AdministrationUser ManagementData ManagementSalesforce CPQApex CodingSalesforce FlowReportingDashboardsIntegration TroubleshootingProject Management
Soft Skills
Analytical SkillsAttention to DetailClear CommunicationCollaborative ApproachTime Management
Tools & Technologies
SalesforceNetSuiteMarketing CloudBoomiERP Systems
Certifications & Qualifications
Salesforce Certified Administrator
Industry Keywords
Sales OperationsCommercial OperationsQuote-to-Order ProcessAccount TeamsOpportunity Teams
Tech Stack
Tools & technologiesCloudERPOracle
About the role
Key responsibilities & impact- Manage day-to-day Salesforce administration, including user setup, access, roles, profiles, permission sets, and user deactivation
- Maintain objects, fields, page layouts, validation rules, flows, reports, and dashboards
- Troubleshoot user issues, resolve support requests, and identify recurring problems requiring broader solutions
- Maintain data quality through consistent standards, duplicate management, and appropriate controls
- Document system configurations and processes, and provide user guidance and training
- Lead Salesforce projects from requirements gathering and planning through configuration, testing, deployment, and user adoption
- Implement and improve Account Teams and Opportunity Teams
- Partner with Sales Operations to improve Salesforce CPQ, including product configuration, pricing, quote workflows, and approvals
- Translate business needs into practical, maintainable Salesforce solutions
- Read, troubleshoot, and update Apex code, coordinating complex work with developers or external partners
- Manage project timelines, communicate progress, and identify dependencies and risks
- Support Salesforce connections with NetSuite, Marketing Cloud, and integration platforms
- Troubleshoot synchronization issues and understand data movement between systems
- Evaluate downstream impacts on quoting, orders, reporting, Finance, and Marketing
- Coordinate with internal teams and external partners to validate requirements, test changes, and support releases
- Maintain documentation of integration dependencies and data mappings
- Deliver a reliable Salesforce environment, successful Account Teams, Opportunity Teams, and CPQ improvements, simpler workflows, improved data quality, reliable connected-system data flow, and strong cross-functional partnerships
Requirements
What you’ll need- 3 years or more of hands-on Salesforce administration experience
- Broad knowledge of Salesforce Sales Cloud, including data management, automation, reporting, and dashboards
- Experience managing users, roles, profiles, permission sets, and sharing settings
- Familiarity with Salesforce CPQ and the quote-to-order process
- Proficient Apex knowledge, including the ability to read code, troubleshoot issues, and make straightforward updates
- Experience building and maintaining Salesforce Flow
- Understanding of integrations between Salesforce and other business systems, such as NetSuite or Marketing Cloud
- Strong analytical skills and attention to detail
- Ability to work independently, manage time effectively, and deliver projects with competing priorities
- Clear communication skills and a collaborative, team-oriented approach
- Sales Operations or Commercial Operations experience
- Experience reviewing commercial documents, purchase orders, and customer T&Cs
- Experience with CRM systems
- Familiarity with ERP systems such as SAP, Oracle, or NetSuite
- Ability to work cross-functionally with Legal, Finance, Sales, and Customer Service
- Basic contract/commercial knowledge
- U.S. Citizen, green card holder, or asylum/refugee status in the U.S., or eligibility to handle export-controlled information or obtain required Government authorizations
- Salesforce Certified Administrator certification (preferred)
- Experience implementing Account Teams, Opportunity Teams, or territory and account coverage structures (preferred)
- Experience supporting Salesforce CPQ configuration, pricing rules, and approval workflows (preferred)
- Familiarity with Boomi or similar integration platforms (preferred)
- Experience coordinating external Salesforce consultants or development partners (preferred)
Benefits
Comp & perks- RSU (Restricted Stock Units)
- Fully-paid medical, dental, and vision insurance premiums for you
- Choice of PPO or HDHP/HSA
- Virtual Care – 98Point6
- Employee Assistance Program
- Mental Health coverage through Springhealth & Talkspace (Premera)
- Travel Assistance Insurance
- Company Paid Life Insurance
- Company Paid Short & Long Term Disability
- Flexible PTO (exempt) / 15 days per year (non-exempt)
- 401(k) match
- Pet Insurance
- Prepaid Legal Program
- Commuter Benefits
- Paid Company Holidays
- Competitive compensation and benefits for full-time, US-based employees
