FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Dutch Speaking Customer Advisor
Eco Plus Solutions AB. Manage incoming inquiries from Dutch customers via phone, email, and live messaging .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates fluency in Dutch and professional proficiency in English, with strong verbal and written communication skills. Capable of managing customer inquiries and support tickets efficiently while maintaining high customer satisfaction through effective problem-solving and collaboration.
Highest-signal resume keywords
Fluent DutchProfessional English Proficiency (B2+)Customer Service ExperienceCRM Platform ProficiencyStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Problem-Solving AbilityEmotional IntelligencePatient Listening
Tools & Technologies
MS Office ProgramsCRM Platforms
Industry Keywords
Customer SatisfactionContact CenterRetail ExperienceTechnical TroubleshootingRotational Shifts
About the role
Key responsibilities & impact- Manage incoming inquiries from Dutch customers via phone, email, and live messaging
- Guide users through appliance setup, delivery updates, warranty inquiries, and technical troubleshooting
- Record and update support tickets in the CRM system and track cases through resolution
- Maintain strong customer satisfaction through patient listening, clear communication, and helpful solutions
- Collaborate with supervisors and teammates virtually and on-site to meet team performance goals
- Work rotational shifts between 07:00 AM and 05:00 PM
Requirements
What you’ll need- Fluent Dutch, written and spoken
- Professional English proficiency (B2+)
- Confident using desktop software tools, MS Office programs, and CRM platforms
- Ability to manage home office tasks efficiently
- Comfortable working within structured rotational shift patterns
- Strong verbal and written communication skills
- Practical problem-solving ability and sound emotional intelligence
- Full-time availability: 40 hours per week
- No previous experience required; customer service, contact center, or retail experience is advantageous but not required
Benefits
Comp & perks- Language allowance: €150 net/month
- Performance bonus: up to €100/month based on quality targets
- Meal allowance: €7 daily meal voucher (approximately €140–€150 net monthly)
- Fully paid initial training
- Opportunities for internal advancement into Quality Assurance, Team Lead, or Training positions
- Complete relocation assistance for candidates moving to Portugal, including administrative guidance and settling-in support
- Hybrid work arrangement with 2–3 remote days each week