FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Flemish Speaking Customer Advisor
Eco Plus Solutions AB. Manage inbound inquiries from Flemish customers via phone, email, and live messaging .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates fluency in Flemish and professional English, with strong communication skills to effectively manage customer inquiries and resolve issues. Proficient in CRM tools and standard software, ensuring efficient case management and customer satisfaction.
Highest-signal resume keywords
Fluent FlemishProfessional English (B2 Minimum)CRM Tools ExperienceMS Office ProficiencyCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Empathetic ListeningPatient CommunicationSelf-MotivatedMultitasking Ability
Industry Keywords
Customer ServiceCall CenterRetail SalesService StandardsOperational Benchmarks
About the role
Key responsibilities & impact- Manage inbound inquiries from Flemish customers via phone, email, and live messaging
- Guide customers through product usage questions, delivery coordination, warranty claims, and technical resolutions for home appliances
- Record and track service tickets in CRM software
- Maintain complete case notes and follow up on unresolved queries through completion
- Drive customer satisfaction through empathetic listening, patient communication, and actionable answers
- Collaborate with supervisors and colleagues online and in person
- Meet group operational benchmarks and maintain service standards
- Work rotational shifts scheduled between 07:00 and 17:00
Requirements
What you’ll need- Fluent Flemish, written and spoken
- Professional English at B2 minimum
- Outstanding spoken and written expression
- Comfortable multitasking across desktop applications
- Proficiency with standard software, including MS Office
- Experience handling CRM tools
- Ability to manage independent work effectively at home
- Self-motivated and helpful approach to resolving customer challenges
- Openness to organized workspace and flexible shift schedules
- Full-time availability: 40 hours weekly, 8-hour workdays, 5 days per week
- Experience in customer service, call center environments, or retail sales is welcome but not required
Benefits
Comp & perks- Language allowance: €150 net monthly bonus
- Performance bonus: up to €100 per month in KPI bonuses
- Meal allowance: €7 per working day via meal vouchers
- Fully paid comprehensive initial training from the first day
- Clear avenues for internal advancement toward Quality Assurance, Team Leadership, or Operational Training roles
- Complete relocation guidance, including administrative, tax setup, and registration assistance
- Hybrid work arrangement with 2–3 remote days each week
- Fully salaried onboarding starting on day one