Security Operation Center Supervisor – SOC Level 2

Ecobank Transnational Incorporated

. Analyze and respond to incidents escalated by security analysts .

Posted 9/28/2026full-timeGhanaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in incident response, threat hunting, and vulnerability assessments while ensuring compliance with industry standards. Proficient in using SIEM tools and providing mentorship to cybersecurity analysts.

Highest-signal resume keywords

Incident HandlingThreat Hunting Using SIEM ToolsVulnerability Assessments and RemediationAutomation and Scripting Skills in Python or PowerShellMentoring and Training Cybersecurity Analysts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Incident HandlingThreat HuntingVulnerability AssessmentsLog AnalysisAnomaly DetectionAutomation SkillsForensic ToolsMalware InvestigationPhishing ResolutionSecurity Policy Enforcement

Soft Skills

CollaborationCommunicationMentorshipTraining

Tools & Technologies

SIEM ToolsEDR PlatformsSplunkQRadarMicrosoft SentinelRapid7QualysCrowdStrikeCarbon Black

Certifications & Qualifications

CompTIA Security+CEHGSECCISSPCISMGCIHCySA+

Industry Keywords

NIST CSFISO 27001GDPRPCI-DSSHIPAA

Tech Stack

Tools & technologies

Cyber SecurityFirewallsPythonSplunk

About the role

Key responsibilities & impact

Analyze and respond to incidents escalated by security analysts
Determine the root cause, scope, and impact of security threats or events
Use SIEM tools, EDR platforms, and threat intelligence to identify complex and persistent threats
Correlate data from multiple sources to detect malicious patterns and anomalies
Monitor threat intelligence feeds for emerging risks
Coordinate incident response, including containment, eradication, and recovery
Collaborate with IT, forensic, and Security Incident Response teams
Enhance response playbooks, workflows, and standard operating procedures
Improve detection rules, alerting mechanisms, and security tools
Stay updated on emerging threats and vulnerabilities
Provide technical guidance and mentorship to security analysts
Assist with analyst training and professional development
Ensure incident handling complies with Ecobank policies, regulations, and industry standards
Define playbook scenarios to automate responses to frequent incidents
Take proactive action on intrusion detection and compliance deviations
Report and communicate security findings to technical and non-technical audiences

Requirements

What you’ll need

Bachelor's degree in Cybersecurity, Computer Science, Information Technology, Information Systems, or Software Engineering
Associate degree combined with relevant certifications and experience as an alternative education path
Relevant certifications include CompTIA Security+, CEH, GSEC, CISSP, CISM, GCIH, or CySA+
5 years of cybersecurity, information security, or information technology experience, or equivalent role
Incident handling, including investigation and resolution of malware infections, phishing, and unauthorized access
Threat hunting using SIEM tools such as Splunk, QRadar, or Microsoft Sentinel
Vulnerability assessments and remediation using Rapid7 or Qualys
Advanced log analysis and anomaly detection from servers, endpoints, and network devices
Strong knowledge of firewalls, VPNs, proxies, IDS/IPS, and endpoint protection tools such as CrowdStrike or Carbon Black
Experience with forensic tools and evidence collection techniques
Automation and scripting skills in Python or PowerShell
Threat intelligence integration
Development and refinement of incident response playbooks
Real-time monitoring of critical systems and environments
Enforcement of security policies and procedures
Mentoring and training cybersecurity analysts
Collaboration with cross-functional teams
Preparation of detailed reports and communication to technical and non-technical audiences
Familiarity with NIST CSF, ISO 27001, GDPR, PCI-DSS, and HIPAA
Ability to work 24/7 rotating shifts

Benefits

Comp & perks

24/7 shift-based role operating on a rotation of three 8-hour shifts
Completion of a minimum of 4 Udemy or LinkedIn trainings and internal mandatory trainings
Presentations on major breaches, campaigns, or innovative solutions
Participation in at least 2 seminars/webinars to keep abreast of security trends
Equal-opportunity and inclusive workplace