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Edelman

Senior Account Supervisor, Technology

Edelman

. Provide top-tier client service, build trust, and unlock growth opportunities .

Posted 9/24/2026full-timeDallas • Texas • United StatesSenior💰 $80,000 - $115,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client service, operational leadership, and strategic communications, with a strong focus on AI integration and team development. Proven ability to craft compelling narratives and manage complex projects in the technology sector.

Highest-signal resume keywords
Client Service ExcellenceStrategic Communications PlanningTeam Leadership and MentoringAI Integration in CommunicationsBudget Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Advanced Writing SkillsMedia CounselProduct Launch StrategiesAccount ManagementStrategic Media Planning
Soft Skills
Solutions-Oriented MindsetCollaborative ApproachMentoring and Coaching
Industry Keywords
Public RelationsCorporate CommunicationsTechnology ClientsMedia RelationshipsBusiness Development

About the role

Key responsibilities & impact
  • Provide top-tier client service, build trust, and unlock growth opportunities
  • Help lead operational and financial performance of account teams
  • Deliver quality work and effective processes while ensuring client requests are handled in a timely and strategic manner
  • Drive communications plans and launch strategies, including events
  • Oversee development of product messaging and executive talking points for launches
  • Liaise with colleagues across specialties and disciplines on integrated projects
  • Research trends to proactively counsel clients on messaging and thought leadership
  • Demonstrate advanced writing skills and supervise others’ writing
  • Lead junior staff through mentoring, motivation, coaching, feedback, accountability, reviews, and professional development
  • Help operationalize AI use across the team
  • Lead new business development, RFP responses, and client acquisitions
  • Support senior team leads as a deputy on important strategies and projects
  • Translate complex technologies into clear, relevant narratives and shape conversations around technology, business, and society

Requirements

What you’ll need
  • A bachelor’s degree in a relevant field (public relations, communications, English, journalism, advertising, business) or equivalent work experience
  • At least five years’ experience in communications or public relations, preferably in an agency setting
  • Able to work a hybrid schedule (3x a week) in our Austin or Dallas office
  • Willingness to travel
  • At least five years of experience working in the corporate communications space, preferably with technology clients with experience in AI-focused comms
  • Relationships with tech, business, and local media
  • Excellent storytelling skills and ability to provide sound, level-appropriate media counsel
  • Deep understanding of product and business-focused launch strategies
  • Track record of telling product and business innovation stories
  • Experience managing budgets and teams on sizable pieces of business
  • Experience writing strategic media plans and a variety of media materials with limited oversight
  • Proven account management and team leadership skills
  • Understanding of and ability to help operationalize the use of AI across the team
  • Solutions-oriented and collaborative mindset

Benefits

Comp & perks
  • Annual bonuses
  • Paid Time Off policy
  • Medical and dental insurance
  • Vision insurance
  • 401K
  • Life insurance
  • Disability insurance
  • Travel assistance
  • Wellness programming
  • Hybrid work schedule