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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community management and social media engagement, with a strong ability to analyze trends and provide actionable insights. Proficient in drafting content and collaborating with cross-functional teams to enhance brand presence across various social platforms.
Highest-signal resume keywords
Digital Community ManagementSocial Media EngagementContent IdeationSocial ListeningTrend Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Social Media PlatformsContent FormatsTechnical RequirementsCommunity InsightDocumentation Management
Soft Skills
Attention to DetailOrganizational SkillsWritten CommunicationVerbal CommunicationAdaptability
Tools & Technologies
KhorosSprinklrHootsuiteArchive
Industry Keywords
Cultural TrendsInfluencersCreatorsTastemakersEntertainmentRetailFashionTravel
About the role
Key responsibilities & impact- Engage with audiences across Reddit, TikTok, Instagram, X (Twitter), Facebook, YouTube, and other social channels
- Exemplify the brand voice and tone in all community interactions
- Proactively flag emerging trends and opportunities for the brand and escalate issues in a timely manner
- Draft copy and support content ideation for owned social content
- Work with internal and client teams on brainstorms and agile social moments
- Identify relevant cultural trends and opportunities
- Maintain, organize, and improve documentation across content and engagements
- Work with cross-functional teams to provide learnings and recommendations based on community insight, social listening, and applicable data
- Stay up to date on emerging creators, trends, formats, and platform updates
Requirements
What you’ll need- At least two years of work experience in digital, community management, or social media
- Passion for social media from brand and cultural perspectives
- Solid grasp of core social media platforms, including how they are used, their limitations, content formats, and technical requirements
- Ability to adapt to new assignments and deadlines in a fast-paced environment
- Strong attention to detail and organizational skills
- Strong written and verbal communication skills
- Understanding of the importance of monitoring social conversation for relevant insights
- Knowledge of influencers, creators, and tastemakers across social platforms is a plus
- Hands-on experience with Khoros, Sprinklr, Hootsuite, and Archive is a plus
- Passion for entertainment, retail/fashion, and travel is a bonus
Benefits
Comp & perks- Annual bonuses
- Paid Time Off policy
- Medical insurance
- Dental insurance
- Vision insurance
- 401K
- Life insurance
- Disability insurance
- Travel assistance
- Wellness programing