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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management and AI transformation, with a strong ability to translate complex business needs into clear technical requirements. Proficient in using generative AI tools for workflow documentation and solution development while effectively collaborating across teams.
Highest-signal resume keywords
Generative AI ToolsProduct ManagementUser ResearchWorkflow DocumentationAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisService DesignRequirements GatheringProcess ImprovementTechnical Requirements Translation
Soft Skills
Written CommunicationOrganizational SkillsProject CoordinationProblem-Solving SkillsAttention to Detail
Tools & Technologies
AI PrototypingSpreadsheetsModels
Industry Keywords
Service DeliveryCommercial ModelingPricing FrameworksTransformation LeadershipStakeholder Management
About the role
Key responsibilities & impact- Support specialty workflow discovery and redesign by understanding current work, identifying AI opportunities, and mapping current- and future-state workflows
- Translate specialist knowledge and business needs into scopes, product requirements and workflow documentation for AI-enabled tools and solutions
- Use generative AI tools to create mockups, prototypes and early solution concepts
- Work with product managers and engineering teams to turn ideas into practical applications
- Bridge subject matter experts, transformation leaders and engineers
- Coordinate user feedback and testing, develop onboarding and training resources, and track adoption and measurable improvements
- Connect AI-enabled workflows to Edelman's standardized services and deliverables
- Identify opportunities to simplify, standardize or evolve service delivery
- Help define deliverables, validate complexity and effort assumptions, and assess skills, roles, staffing and costs
- Support consistent scoping and pricing frameworks for transformed delivery models and go-to-market activities
Requirements
What you’ll need- 3-5 years of experience in product management, business analysis, consulting, operations, AI transformation, service design or a related field
- Strong understanding of generative AI tools and their applications in business
- Experience conducting user research, gathering requirements and documenting workflows, processes or solutions
- Ability to translate complex business needs into clear technical requirements and explain technical concepts to non-technical stakeholders
- Strong analytical skills, including confidence working with structured data, spreadsheets and models
- Excellent written communication and ability to turn ambiguous or complex information into clear requirements, frameworks, recommendations and documentation
- Strong organizational and project coordination skills
- Ability to manage multiple workstreams, stakeholders and evolving priorities
- Curiosity about business operations, service delivery and technology-enabled efficiency, quality and commercial value
- Ability to collaborate across specialty teams, product and engineering, operations and business leadership
- Strong problem-solving skills and attention to detail
- Comfort working in an evolving environment where processes and solutions are still being defined
- Nice to have: Experience in PR, communications or professional services; familiarity with AI prototyping, prompt design or product development; exposure to service catalogs, process improvement, workforce planning, commercial modeling or pricing frameworks
Benefits
Comp & perks- Annual bonuses
- Paid Time Off policy
- Medical and dental insurance
- Vision insurance
- 401K
- Life insurance
- Disability insurance
- Travel assistance
- Wellness programing