VP, Client Service – Digital & Social

Edelman

. Lead and strengthen senior client relationships, serving as a trusted day-to-day advisor.

Posted 10/23/2026full-timeUnited StatesLead💰 $105,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading integrated communications programs and managing complex client relationships, with a strong focus on digital marketing and social media strategies. Proven ability to mentor teams, drive accountability, and connect business objectives with actionable communications solutions.

Highest-signal resume keywords

Integrated Communications ProgramsClient Relationship ManagementDigital Marketing StrategySocial Media ExpertiseOperational Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital MarketingSocial Media StrategyContent DevelopmentInfluencer MarketingPerformance MeasurementPaid Media ManagementAnalyticsCommunications StrategyClient ServiceProgram Delivery

Soft Skills

MentoringCollaborationProblem-SolvingAccountabilityCuriosity

Industry Keywords

Consumer BrandsCorporate BrandsHealthcareWellnessConsumer Behavior

About the role

Key responsibilities & impact

Lead and strengthen senior client relationships, serving as a trusted day-to-day advisor.
Own delivery of integrated communications programs across multiple workstreams.
Ensure teams deliver high-quality work meeting client objectives, timelines, and budgets.
Connect platform strategy, content, creators, paid media, and emerging trends to business and reputation goals.
Navigate complex situations, identify solutions, and mobilize internal expertise.
Connect social strategy, creative, influencer, paid media, analytics, and earned communications capabilities.
Drive account growth and innovation by identifying client needs and expanded partnership opportunities.
Provide strategic and operational leadership over priorities, resources, and stakeholder expectations.
Mentor and inspire team members while fostering accountability, collaboration, curiosity, and continuous development.

Requirements

What you’ll need

At least 8 years of relevant experience in client service, digital marketing, social media, communications, or related fields.
Bachelor's degree or equivalent work experience.
Experience leading complex client relationships and integrated communications programs for major consumer or corporate brands.
Strong understanding of social and digital communications, including platform strategy, content, influencer marketing, paid social, and performance measurement.
Demonstrated ability to anticipate client needs, navigate challenges, and develop practical, strategic solutions.
Experience advising senior-level stakeholders and building trusted relationships across complex organizations.
Ability to translate business objectives into actionable integrated communications programs, partnering effectively with strategy and specialist teams.
Experience collaborating across creative, social, digital, paid media, analytics, and earned communications disciplines.
Strong operational and people leadership skills, with experience managing multiple workstreams, mentoring teams, and driving accountability.
Interest in healthcare, wellness, and consumer behavior is a plus; previous healthcare or pharmaceutical experience is not required.

Benefits

Comp & perks

Annual bonuses
Paid Time Off policy
Medical insurance
Dental insurance
Vision insurance
401K
Life insurance
Disability insurance
Travel assistance
Wellness programing