FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Manage the end-to-end service installation experience for Edged’s data center customers
- Lead installation projects involving interconnection, space, power, cooling products, and other services
- Ensure compliance with service-level agreements and project delivery timelines
- Act as the primary bridge between customer teams, internal teams, vendors, and business stakeholders
- Create and manage installation reports, inventory, space, power delivery, and interconnection assets
- Work with construction managers, contractors, and third-party vendors during construction and operational phases
- Act as the subject matter expert for Edged product sets
- Review construction drawings and coordinate with design and construction teams
- Partner with Procurement and Operations to optimize service availability and delivery lead times
- Manage service delivery projects from strategic planning through tactical activities, including inventory and design management in operational systems
- Manage relationships with external vendors, contractors, and distributors
- Improve customer experience across functional teams
- Develop and manage third-party contracts and RFIs
- Develop and manage remediation plans for project issues
- Maintain knowledge of data center MEP, networking, and IT assets
- Support infrastructure planning and capacity management
- Improve processes and procedures
- Attend industry conferences as required
Requirements
What you’ll need- 5+ years in managing mission critical service delivery in data centers, IT service delivery or large-scale data center operations
- Ability to work on multiple projects concurrently
- Proven leader with strong decision-making, performance management and team coordination skills
- Understanding of IT infrastructure, data center architecture, data center MEP and other data center critical infrastructure
- Knowledge of both air cooling and liquid cooling technologies
- Ability to manage financial details for projects
- Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Office 365)
- Ability to confidently and effectively communicate at multiple organizational levels
- Ability to travel/commute between data center locations with travel requirements being approximately 50%
Benefits
Comp & perks- Autonomy and flexibility in the way we work
- Culture of excellence, appreciation, trust, and respect
- Attendance at industry conferences as required