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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in selling complex B2B SaaS solutions to Mid-Market and Enterprise organizations, with a strong focus on customer support and operations. Proven ability to navigate multi-stakeholder deals and exceed revenue targets through strategic pipeline development and relationship building.
Highest-signal resume keywords
5+ Years Experience As An Account ExecutiveB2B SaaS Sales ExpertiseTrack Record Exceeding Revenue TargetsExperience Selling To Customer Support TeamsAbility To Multithread Deals
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Cycle ManagementPipeline DevelopmentCommercial NegotiationProduct DemonstrationProof-Of-Concept PlanningConversation Intelligence SalesCX Analytics SalesAI Technology SalesContact Centre Technology SalesGreenfield Territory Building
Soft Skills
Relationship BuildingTrusted AdvisorArticulation Of Value PropositionCollaborationStakeholder Engagement
Industry Keywords
Mid-MarketEnterpriseCustomer SupportCXOperationsB2BSales DevelopmentThought LeadershipTechnical DiscussionsRevenue Targets
About the role
Key responsibilities & impact- Win new Mid-Market and Enterprise customers by selling to Customer Support and Operations leaders
- Own the full sales cycle from prospecting through close
- Develop net new business and build pipeline strategically
- Navigate complex, multi-stakeholder deals
- Act as a trusted advisor and understand prospects’ business priorities and objectives
- Clearly articulate EdgeTier’s value proposition and tailor solutions to prospect challenges
- Develop sales approaches aligned with EdgeTier’s go-to-market strategy
- Map and engage decision-makers, buying processes, regional considerations, and existing technology investments
- Refine outbound messaging and approach, with most new opportunities generated through self-sourced pipeline
- Deliver product demos and handle initial technical discussions
- Plan proof-of-concept engagements
- Lead commercial negotiations through close
- Represent EdgeTier at industry events, through thought leadership, and with a professional online presence
- Collaborate with Sales Development, marketing, and solutions colleagues
- Deliver value to customer service and operations leaders
Requirements
What you’ll need- 5+ years of experience as an Account Executive in a scaling B2B SaaS environment
- Ideally selling complex solutions to Mid-Market to Enterprise organisations (500+ employees)
- Experience building a greenfield territory
- Strong track record exceeding revenue targets
- Consistently closing multiple six-figure deals
- Ideally selling into Customer Support, CX, or Operations teams
- Ability to multithread deals and build relationships with stakeholders at different levels, including C-suite executives and senior leaders
- Experience selling conversation intelligence, CX analytics, AI, or contact centre technology is desirable
- Understanding of operational challenges facing customer service leaders is desirable
- Right to live and work in the location of the role; applicants are asked about their right to work in the EU and visa sponsorship needs
Benefits
Comp & perks- Generous share options
- Bonus structure
- €2,000 annual Keep Growing budget for professional growth and learning
- Access to premium LMM/AI models
- 23 days of annual leave
- Annual company shut-down days
- Fully paid sabbatical after 4 years of service
- Increasing leave entitlements with continued tenure
- Health insurance
- Bike-to-work scheme
- Company-matched pension plan for Ireland-based employees
- Company get-togethers and off-sites