Retail Strategist

EDITED

. Own a multi-million-dollar portfolio of retail clients .

Posted 11/2/2026full-timeRemote • United StatesJuniorMid-Level💰 $77,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer success management for an AI-driven retail intelligence platform, focusing on client adoption, ROI realization, and strategic training. Proven ability to analyze data, communicate effectively across all levels, and grow retail client relationships.

Highest-signal resume keywords

Customer Success ManagementAccount GrowthData AnalysisStrategic CommunicationSaaS Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Effective CommunicationCollaborative Project ManagementPresentation SkillsInfluencing Skills

Tools & Technologies

EDITED Product SuiteAI-Driven Retail Intelligence

Industry Keywords

RetailSaaSClient Portfolio ManagementROITraining and Workshops

About the role

Key responsibilities & impact

Own a multi-million-dollar portfolio of retail clients
Ensure clients successfully adopt the EDITED product suite and realize measurable ROI
Create and deliver strategic workshops and training
Act as a thought partner to retail clients and recommend integration of EDITED data into retail processes
Partner with Account Managers to increase adoption, drive ROI, identify upsell opportunities, and retain and grow portfolio ARR
Communicate effectively across all levels of the retail ecosystem, from individual contributors to CEOs
Advocate and influence on behalf of clients with customers and cross-functional partners
Analyze and interpret usage data to identify client risk and inform training priorities
Articulate EDITED’s positioning, use cases, and value
Provide customer success for EDITED, an AI-driven retail intelligence platform

Requirements

What you’ll need

2+ years working in the head office at a retailer or brand
Interest or background in SaaS or data, or strong curiosity and willingness to learn
Proven success in growing existing accounts and relationships
Desire to work collaboratively while independently managing projects
Passion for presenting, thorough communication, and guiding others
Ability to travel on-site to visit customers in person, up to 20%
Must currently live in one of these states: Florida, Massachusetts, New York, Ohio, Pennsylvania, Texas, Colorado, or Oregon
Must be eligible to work in the United States without sponsorship

Benefits

Comp & perks

25 days of paid time off plus public holidays
1 additional day of paid time off for every year worked at EDITED
Company-paid medical, dental, and vision insurance
Employer contributions to HSAs
401(k) with company match
Stock options
Access to the full range of Regus co-working offices across the country
Enhanced parental leave policy
Flexible working options, including hybrid working, flexible hours, and a work from anywhere policy
Bonus offered