Senior Technical Implementation Manager

EdVisorly

. Lead the technical workstream for partner implementations from discovery and integration scoping through testing, go-live, and transition to ongoing support .

Posted 10/23/2026full-timeRemote • United StatesSenior💰 $130,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical implementation and integration consulting, with a strong focus on managing complex datasets and troubleshooting technical issues. Proven ability to communicate effectively with both technical and non-technical stakeholders while leading multiple concurrent projects in a B2B SaaS environment.

Highest-signal resume keywords

Technical ImplementationIntegration ConsultingSQL Query WritingData MappingSFTP Configuration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SFTPSSOSAMLREST APIsVPN ConfigurationSSH TunnelingJSONCSVCURLPostman

Soft Skills

AdaptabilityResilienceSelf-DirectionAccountabilityOwnership

Tools & Technologies

Ellucian BannerEllucian ColleagueOracle PeopleSoft Campus SolutionsEllucian EthosSlateSalesforce Education Cloud

Industry Keywords

B2B SaaSHigher EducationRegistrar OperationsAdmissionsEnrollment

Tech Stack

Tools & technologies

CloudOracleSQL

About the role

Key responsibilities & impact

Lead the technical workstream for partner implementations from discovery and integration scoping through testing, go-live, and transition to ongoing support
Configure and manage integrations with Student Information Systems and campus platforms
Own data mapping, field validation, configuration, and data quality assurance
Partner with project managers to identify technical dependencies, communicate risks, and keep implementations on track
Investigate and resolve complex integration and data issues across partner systems and EdVisorly's platform
Analyze system logs, SQL queries, and datasets to identify root causes and troubleshoot discrepancies
Monitor integration health, identify technical risks and blockers, and develop solutions
Serve as the primary technical point of contact for partner IT, registrar, and enrollment teams
Lead technical working sessions and guide partners through integration requirements
Translate complex technical concepts for technical and non-technical audiences, including executive sponsors
Collaborate with Product and Engineering teams on technical issues, partner feedback, and product improvements
Create bug reports, feature requests, technical recommendations, runbooks, data mapping templates, troubleshooting guides, and implementation documentation
Contribute to scalable implementation playbooks, processes, and best practices

Requirements

What you’ll need

4+ years of experience in technical implementation, solutions engineering, integration consulting, technical account management, or a similar customer-facing technical role, ideally within a B2B SaaS environment
Hands-on technical proficiency with SFTP, SSO, SAML, network troubleshooting, REST APIs, web services, VPN configuration, SSH tunneling, JSON, CSV, scripting, cURL, and Postman
Experience with complex datasets, writing SQL queries, reviewing system logs, and identifying missing, duplicated, or inaccurate data
Ability to independently investigate technical challenges, identify root causes, and drive issues through resolution
Ability to build credibility with technical stakeholders, lead technical discussions, and translate complex concepts for non-technical audiences
Ability to manage competing priorities across multiple concurrent implementations and meet deadlines
Comfort navigating challenges involving multiple systems, stakeholders, and competing dependencies
Adaptability, resilience, willingness to build processes, self-direction, accountability, and ownership of technical challenges
Preferred: experience integrating with or supporting Ellucian Banner, Ellucian Colleague, or Oracle PeopleSoft Campus Solutions
Preferred: experience working with higher education institutions, especially registrar, admissions, enrollment, or transfer credit operations
Preferred: familiarity with Ellucian Ethos or other SIS integration middleware
Preferred: experience with higher education CRM platforms such as Slate or Salesforce Education Cloud
Preferred: experience leveraging AI tools for technical troubleshooting, documentation, or data analysis
Must be legally authorized to work in the United States

Benefits

Comp & perks

Equal opportunity employer committed to an inclusive environment
Reasonable accommodations throughout the hiring process and employment relationship