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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in assessing care needs and creating person-centred care plans, with a strong focus on safeguarding and risk management. Proficient in using digital care systems and maintaining accurate documentation while collaborating effectively across care teams.
Highest-signal resume keywords
Person-Centred Care PlansRisk AssessmentsLive-In Care ExperienceSafeguarding JudgementDigital Care Systems Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care Needs AssessmentRisk AssessmentPerson-Centred PlanningDocumentation AccuracyClient Safety Management
Soft Skills
Warm Client InteractionStrong Organisation SkillsCollaborative TeamworkAttention to Detail
Tools & Technologies
Edyn.care SystemsAirtableDigital Care Systems
Certifications & Qualifications
Level 3 Qualification in Health and Social CareLevel 5 Qualification in Health and Social CareEnhanced DBS Check
Industry Keywords
Live-In CareDomiciliary CareComplex Community CarePrivate-Pay Care Service
About the role
Key responsibilities & impact- Carry out assessments with prospective clients and their families, in person or virtually as appropriate.
- Understand clients’ health, daily routines, abilities, preferences, goals and support networks.
- Assess home environments and practical requirements for live-in care arrangements.
- Gather relevant information from family members and professionals with appropriate consent.
- Create person-centred care plans and complete risk assessments covering areas such as mobility, falls, medication, nutrition and the home environment.
- Maintain accurate, timely onboarding documentation in edyn.care’s systems.
- Identify and escalate safeguarding concerns, information gaps and risks requiring management review.
- Work with Care Coordination and Care Management to identify suitable carers.
- Highlight training, competency and support needs before a carer starts.
- Attend Care Management meetings and present new packages, risks, outcomes and open actions.
- Prepare clear handovers for ongoing Care Management teams.
- Keep Sales and Care Management aligned throughout the new client journey.
- Use feedback to improve assessments, matching, onboarding and handovers.
Requirements
What you’ll need- The right to work in the UK.
- Experience assessing care needs and creating person-centred care plans and risk assessments.
- Strong understanding of live-in care, domiciliary care or complex community care.
- Sound judgement about safeguarding, risk and whether a proposed care arrangement is suitable.
- Excellent written documentation and attention to detail.
- A warm, confident manner with clients and families, including during sensitive conversations.
- Strong organisation skills and the ability to manage several new packages at different stages.
- Able to work collaboratively across commercial and care teams while keeping client safety at the centre of decisions.
- Confident using digital care systems, forms, email and messaging tools.
- Willingness to travel for client assessments where required.
- A Level 3 or Level 5 qualification in Health and Social Care, completed or in progress (nice-to-have).
- Experience in live-in care or onboarding new care clients (nice-to-have).
- Experience contributing to carer matching (nice-to-have).
- Experience working in a private-pay care service (nice-to-have).
- Experience using Airtable or similar care management systems (nice-to-have).
- A full UK driving licence and access to a vehicle (nice-to-have).
- Successful applicants must complete an Enhanced DBS check for working with adults.
Benefits
Comp & perks- The opportunity to shape how clients experience the start of live-in care.
- A role with direct impact on client safety, carer matching and package quality.
- Close collaboration with our Sales, Care Management and Quality Assurance teams.
- Technology designed to reduce administration and support better care.
- Ongoing training and development opportunities.
- A culture where your ideas and feedback can improve how we work.
- Remote working, with field visits and periodic Hoxton, London office touchpoints
- 25 days’ holiday plus bank holidays
- £250 home setup budget and Apple laptop
- Personal development budget
- 50% car insurance contribution
- Monthly company office lunches
- Quarterly socials and annual offsite
- Company card for expenses
- Gym in Shoreditch Exchange
- Onsite barista
