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Working Student – Project Management, Tutoring Platform
efactory1.de. Communicate directly with customers via WhatsApp and support offer acceptance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills, both written and verbal, particularly in customer interactions via WhatsApp and email. Exhibits effective time-management and organizational abilities to handle multiple tasks and ensure timely order completion.
Highest-signal resume keywords
Customer CommunicationTime ManagementOrganizational SkillsProject ManagementOffice Software Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ManagementOffer CreationTask AssignmentDeadline ManagementCustomer Service
Soft Skills
Professional CommunicationFlexibilitySelf-MotivationTeam Collaboration
Tools & Technologies
Microsoft OfficeGoogle DocsNotion
Industry Keywords
BusinessCommunicationsProject Management
About the role
Key responsibilities & impact- Communicate directly with customers via WhatsApp and support offer acceptance
- Create individually tailored offers and send them by email
- Manage ghostwriters and customers
- Assign orders to suitable ghostwriters
- Ensure that orders are completed on time
- Support the daily processing and organization of orders
- Contribute to coordinating services and ensuring smooth operations
- Work independently and as part of a team
Requirements
What you’ll need- Currently enrolled student, ideally pursuing a degree in business, communications, project management, or a related field
- Confident written and verbal communication with customers
- Precise and professional communication, particularly via WhatsApp and email
- Strong time-management and organizational skills
- Ability to manage multiple tasks and meet deadlines
- Experience with common office software applications, such as Microsoft Office and Google Docs
- Willingness to learn new tools such as Notion
- Flexible and self-motivated approach to work
- Initial experience in customer service or project management is preferred but not required
Benefits
Comp & perks- Company-provided MacBook
- Urban Sports membership
- 100% remote or home-based work; flexible location with no requirement to work from an office
- Flexible working hours
- Practical experience and insights into project management and customer communication
- Opportunities for personal and professional development
- Opportunity to take on responsibility