IT Systems and Support Intern

Egan Company

. Contribute to completion of the intern-driven project refreshing a portion of the company’s fleet of cell phones .

Posted 11/11/2026internshipChamplin • Minnesota • United StatesEntry Level💰 $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in troubleshooting and resolving technical issues related to various devices and systems, while providing excellent customer service and support. Capable of collaborating effectively with team members and communicating technical concepts clearly to non-technical users.

Highest-signal resume keywords

Troubleshooting Technical IssuesCustomer ServiceNetwork ManagementGoogle WorkspaceWindows Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingTechnical SupportNetwork ManagementPC HardwareTCP/IPVirtual Desktop InfrastructureServer MaintenanceHelp Desk OperationsChromeOSMicrosoft Office

Soft Skills

Verbal CommunicationOrganizational SkillsTeam CollaborationRelationship Building

Tools & Technologies

VMwareHorizon View ClientsDesktopsLaptopsThin-Client Devices

Certifications & Qualifications

Valid Driver's LicensePre-Employment Drug ScreeningE-Verify Participation

Industry Keywords

IT-Related DegreeSystems SupportComputer NetworkingCybersecurityComputer Science

Tech Stack

Tools & technologies

Cyber SecurityTCP/IPVMware

About the role

Key responsibilities & impact

Contribute to completion of the intern-driven project refreshing a portion of the company’s fleet of cell phones
Provide customer service by visiting jobsites and customer sites regularly
Respond to, diagnose, research, and manage incoming help desk requests
Troubleshoot and resolve issues with company phones, tablets, laptops, desktops, virtual desktop infrastructure, and thin-client devices
Support PCs, ChromeOS, VMware, Horizon View Clients, servers, and networking
Assist with server upgrades and maintenance
Participate in network management and monitoring
Support Help Desk operations
Contribute to planning and implementing long-term initiatives, company-wide technology changes, and system improvements

Requirements

What you’ll need

Currently enrolled in a two-year or four-year IT-related degree program, such as systems support, computer networking, cybersecurity, or computer science
Familiarity with Google Workspace, ChromeOS, Windows, Microsoft Office, Internet, PC hardware, TCP/IP, and networking is preferred
Ability to work as an individual contributor and as part of a team
Excellent verbal communication skills
Ability to explain technical issues in non-technical terms
Ability to build positive and collaborative relationships with end users and vendors
Strong organizational skills to deal with customer needs and competing priorities
Reliable transportation to travel between offices and jobsites
Valid driver's license and acceptable driving record must be maintained
Successful completion of a pre-employment drug screening required
Participation in E-Verify

Benefits

Comp & perks

Comprehensive mental healthcare and support for you and your family
Regular learning and development opportunities on the job and as part of the summer internship program
“Beyond the Jobsite” volunteer events and community involvement opportunities
Earned Sick and Safe Time (ESST): accrue paid leave that can be used for certain reasons related to sickness and safety
Intern events including a jobsite ride-along, mentorship opportunities, and Insights Discovery workshop
Flexible start and end dates to meet school and extracurricular schedule needs