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Senior Quality Analyst
Egon Zehnder. Design, program, test, and deploy complex online surveys using Qualtrics and similar platforms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and deploying complex online surveys using Qualtrics, with a strong focus on data accuracy, compliance, and stakeholder management. Proficient in advanced Excel for data analysis and reporting, with the ability to translate insights into actionable business narratives.
Highest-signal resume keywords
Qualtrics Survey DesignAdvanced Excel SkillsSurvey Logic ImplementationData Analysis and ReportingStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Survey DesignQuestionnaire StructureSkip LogicData ValidationRoot-Cause AnalysisSQLDAXPower QueryDashboard CreationMultilingual Surveys
Soft Skills
Analytical SkillsProblem-Solving SkillsAttention to DetailPresentation SkillsMulti-Tasking
Tools & Technologies
QualtricsExcelPowerPointPower BITableauGoogle FormsSurvey MonkeySurveyor
Industry Keywords
Survey Lifecycle ManagementSOPsQuality ChecklistsAudit-Ready DocumentationClient Governance
Tech Stack
Tools & technologiesSQLTableau
About the role
Key responsibilities & impact- Design, program, test, and deploy complex online surveys using Qualtrics and similar platforms
- Implement advanced survey logic, including skip patterns, quotas, randomization, piping, multilingual surveys, and creative sections
- Manage the end-to-end survey lifecycle, including requirement analysis, scripting, QA testing, soft launch checks, deployment, and closure
- Ensure data accuracy, validation, and compliance with internal standards and client governance requirements
- Create and follow SOPs, quality checklists, and audit-ready documentation
- Troubleshoot issues, conduct root-cause analysis, and resolve defects within TAT
- Analyze survey data to identify trends, risks, and actionable insights
- Build dashboards and reports using Excel or similar tools
- Prepare executive-level reports, leadership decks, and consulting-style insights that translate data into clear business narratives
- Collaborate with project managers, researchers, consulting teams, and global clients
- Act as a point of contact for client queries, requirement clarifications, and delivery updates
- Ensure timely delivery while balancing quality, accuracy, and stakeholder expectations
- Work general or evening shifts and adjust shift timings according to business needs
Requirements
What you’ll need- Strong understanding of questionnaire structure, skip logic and masking
- Experience with Qualtrics is a must, including the ability to design and troubleshoot complex surveys
- Exposure to off-the-shelf survey solutions such as Google Forms, Survey Monkey, and Surveyor
- Hands-on experience designing online surveys
- Advanced Excel, including Pivot Tables, Power Query, and automation
- PowerPoint
- Power BI, including dashboards, DAX, and executive reporting (good to have)
- Tableau (good to have)
- SQL (good to have)
- Excellent writing and presentation skills
- High attention to detail and data quality mindset
- Strong analytical and problem-solving skills
- Ability to multi-task
- Ability to manage stakeholders independently
- Bachelor’s or Master’s degree
Benefits
Comp & perks- Reward and Recognition
- Employee friendly policies
- Personal development and training
- Health Benefits
- Accident Insurance
- Regular catchups with Manager acting as career coach and guiding career goals and aspirations
- Inclusive culture that values diversity
- Supportive work environment