Director of Operations Excellence

Einstein Bros Bagels

. Set the multi-year vision and roadmap for Operations Excellence, aligning priorities with enterprise strategy and Field Operations needs .

Posted 11/10/2026full-timeRemote • Colorado • United StatesLead💰 $180,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Operations Excellence through strategic vision, process engineering, and continuous improvement initiatives. Proficient in Lean, Six Sigma methodologies, and capable of leading cross-functional teams to drive measurable operational improvements.

Highest-signal resume keywords

Lean Six Sigma Black BeltProject ManagementChange ManagementStrategic Problem-SolvingTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process EngineeringContinuous ImprovementRoot-Cause AnalysisProcess MappingData-Driven RecommendationsOperational OptimizationPortfolio ManagementBudget ManagementPerformance MeasurementChange Leadership

Soft Skills

Influencing Without AuthorityExecutive Presentation SkillsCoachingAnalytical ThinkingStructured Problem-Solving

Certifications & Qualifications

Lean Six Sigma Black BeltPMPProsci Change Management

Industry Keywords

Restaurant OperationsQSRFast CasualMulti-Unit OperationsHigh-Volume Consumer Environment

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Set the multi-year vision and roadmap for Operations Excellence, aligning priorities with enterprise strategy and Field Operations needs
Build and prioritize a portfolio of process engineering and continuous improvement initiatives across the bakery system
Represent Operations Excellence in senior leadership and strategic planning forums
Oversee evaluation of bakery processes, workflows, and systems to simplify work, optimize labor investments, reduce waste, and strengthen performance
Guide application of Lean, Six Sigma, process mapping, and root-cause analysis across concurrent initiatives
Own the standard for future-state process design
Ensure process maps, standard work, and tools translate solutions into repeatable bakery practices at scale
Set standards for designing and governing operational pilots
Review pilot results and recommend scaling, refining, or discontinuing initiatives
Sponsor root-cause analysis on significant recurring challenges
Own labor and inventory system optimization
Create and maintain regular reporting for Operations teams
Own cross-functional operational excellence initiatives from problem identification through sustainment
Set the approach to structured change management
Maintain visibility to portfolio progress, risks, and business impact
Build, lead, and develop a team of Operations Excellence managers and professionals
Coach the team on problem solving, project management, and change leadership
Maintain regular presence in bakeries to test and validate solutions
Identify, standardize, and scale successful practices
Partner with Training, Technology, Marketing, Culinary/R&D, Supply Chain, Finance, and Development
Own the measurement framework for operational improvements
Deliver data-driven recommendations and portfolio updates to senior Operations leadership

Requirements

What you’ll need

10+ years of experience in restaurant operations, operations excellence, continuous improvement, or a related discipline
3+ years of experience directly leading and developing a team
Track record of leading enterprise-scale, cross-functional projects with measurable business impact
Strong strategic, analytical, and structured problem-solving skills
Strong portfolio and project management skills, with the ability to manage senior stakeholders and budgets
Demonstrated ability to influence and drive change at the senior leadership level without direct authority
Excellent executive presentation skills
Ability to travel regularly to bakery locations
Direct restaurant or multi-unit operations leadership experience preferred
Advanced experience applying Lean, Six Sigma, Kaizen, DMAIC, or comparable methodologies preferred
Lean Six Sigma Black Belt, PMP, Prosci Change Management, or comparable certification preferred
Experience within QSR, fast casual, retail, or another high-volume, multi-unit consumer environment preferred
Bachelor’s degree required
Master’s degree (MBA or related) preferred, or equivalent experience

Benefits

Comp & perks

Annual Bonus: 20%
Long Term Incentive Plan: $30,000
Equal employment opportunity and fair treatment in employment
Reasonable accommodations for physical requirements