Finance Collections Specialist

EisnerAmper

. Monitor accounts to identify outstanding debts .

Posted 10/7/2026full-timeRemote • New Jersey • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing and collections, with a strong focus on debt recovery, client communication, and problem resolution. Proficient in utilizing tools like SAP and Excel to manage accounts and enhance collection processes.

Highest-signal resume keywords

Collection Specialist ExperienceBilling Procedures KnowledgeSAP ProficiencyAdvanced Excel SkillsDebt Collection Laws Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing ProceduresCollection TechniquesDebt RecoveryAccount ReconciliationPayment ProcessingInvoice Discrepancy ResolutionAccount AdjustmentsReporting on Collection ActivityCustomer Payment Issue ResolutionDelinquency Reduction

Soft Skills

Excellent Communication SkillsNegotiation SkillsProblem-Solving SkillsPatienceStress Management

Tools & Technologies

SAPHigh RadiusMS OfficeDatabases

Industry Keywords

Accounts ReceivableDebt CollectionClient Relationship ManagementCollection Activity Reporting

About the role

Key responsibilities & impact

Monitor accounts to identify outstanding debts
Investigate and reconcile client data
Find and contact clients to ask about their payments
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer payment issues
Update account notes and collection efforts
Report on collection activity and accounts receivable status
Call to request payment dates for outstanding invoices more than 60 days outstanding
Escalate past due balances to AR Senior Manager and Partner
Follow up with colleagues for information clients need to process payment
Provide customer service regarding collection issues
Process and review account adjustments
Resolve invoice discrepancies
Reduce delinquency of assigned accounts
Communicate with Treasury management regarding customer accounts
Build relationships with partners and clients and ensure timely payment

Requirements

What you’ll need

High School Diploma or equivalent
5+ years of experience in billing/collections
Proven experience as a Collection Specialist
Knowledge of billing procedures and collection techniques
Familiarity with laws related to debt collection
Working knowledge of SAP
Knowledge of High Radius a plus
Advanced Excel skills (formulas, pivot tables)
Working knowledge of MS Office and databases
Comfortable working with targets
Patience and ability to manage stress
Excellent communication skills (written and oral)
Skilled in negotiation
Problem-solving skills

Benefits

Comp & perks

Flexibility to manage your days in support of work/life balance
Culture recognized with multiple top “Places to Work” awards
Equal opportunity and merit-based employment environment
Reasonable accommodations for applicants with disabilities