Manager – Change Management, Outsourced Services

EisnerAmper

. Lead change management workstreams for outsourced services engagements, business transformations, process improvements, technology implementations, and operating model changes .

Posted 11/3/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading change management initiatives, integrating change strategies into technology implementations, and advising senior leaders on organizational transformations. Proficient in stakeholder engagement, adoption strategies, and measuring change outcomes to ensure successful transitions.

Highest-signal resume keywords

Change ManagementStakeholder EngagementOrganizational TransformationAdoption StrategiesLeadership Alignment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change StrategyOrganizational ReadinessProcess RedesignTechnology ImplementationsData AnalysisBehavioral Outcomes MeasurementProject ManagementRisk AssessmentTransformation ConsultingMulti-Workstream Management

Soft Skills

Executive PresenceFacilitation SkillsInfluencing SkillsProblem-Solving SkillsOrganizational Skills

Tools & Technologies

Microsoft Office SuitePowerPointExcelWordTeamsSharePointDigital Adoption ToolsChange Analytics ToolsAI-Enabled Productivity Tools

Certifications & Qualifications

ProsciCCMPPMP

Industry Keywords

Change ManagementBusiness TransformationProcess ImprovementOperating Model ChangeClient EngagementLearning ExperiencesChange MethodologiesGovernance StandardsStakeholder StrategiesAdoption Risks

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead change management workstreams for outsourced services engagements, business transformations, process improvements, technology implementations, and operating model changes
Develop and execute integrated change strategies covering stakeholder engagement, leadership alignment, communications, readiness, training, adoption, reinforcement, and benefits realization
Advise senior leaders on organizational, operational, role, capability, and workforce impacts of transformation decisions
Conduct change impact, stakeholder, readiness, and adoption-risk assessments
Embed change activities, milestones, resources, risks, and measures into project charters, roadmaps, governance, implementation plans, and decision forums
Build stakeholder strategies across executives, leaders, managers, employees, clients, and other impacted groups
Translate future-state processes, technology, roles, and ways of working into communications, leader toolkits, learning experiences, job aids, and performance support
Define and report readiness, engagement, proficiency, behavior, adoption, and sustainability outcomes
Identify resistance, leadership gaps, competing priorities, and adoption risks, and implement mitigation and reinforcement actions
Guide clients and internal teams through transitions to new processes, technologies, data practices, service models, structures, roles, and ways of working
Establish quality standards and provide strategic oversight of change deliverables
Lead multiple change engagements and workstreams, managing scope, timelines, resources, dependencies, risks, financial performance, and delivery quality
Build client relationships and support solution scoping, proposals, and practice-growth activities
Develop repeatable change methodologies, tools, templates, governance standards, and measurement practices
Lead, coach, and develop change practitioners and cross-functional team members
Evaluate emerging change practices, digital adoption capabilities, analytics, and AI-enabled tools

Requirements

What you’ll need

Bachelor’s degree in Business, Finance, Accounting, or a related field required
Minimum 6 years of experience leading change management, technology-enabled transformation, process or operating-model change, management consulting, organizational transformation, or related advisory services
Minimum 5 years of experience leading teams and owning change outcomes across complex, multi-workstream projects, programs, or client engagements
Demonstrated experience leading people and adoption strategies for complex transformations
Experience advising senior executives, decision owners, and cross-functional stakeholders in a client-facing or consulting environment
Deep knowledge of change strategy, organizational readiness, stakeholder engagement, leadership alignment, communications, learning, adoption, reinforcement, and sustainability
Experience integrating change management into technology implementations, process redesign, service delivery transformation, operating-model change, or organizational transitions
Ability to translate future-state designs and business impacts into audience-specific change interventions and implementation plans
Ability to define adoption outcomes, establish measures, use data to identify risk, and evaluate sustained behavioral and business results
Strong executive presence and exceptional facilitation, influence, written, verbal, and presentation skills
Ability to build trusted relationships and support solution development, proposal efforts, and engagement expansion
Strong analytical, organizational, and problem-solving skills; ability to manage ambiguity, competing priorities, and multiple complex engagements
Proficiency with Microsoft Office Suite, including PowerPoint, Excel, Word, Teams, and SharePoint
Master’s degree preferred
Prosci, CCMP, PMP, or comparable certification preferred
Familiarity with project, collaboration, digital adoption, change analytics, and AI-enabled productivity tools preferred

Benefits

Comp & perks

Flexibility to manage days in support of work/life balance
Culture recognized with multiple top “Places to Work” awards
Professional development and career growth opportunities
Team-based culture of creativity and collaboration
Tools, technology, and resources to support professional success