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Ekumen

Account Delivery Manager

Ekumen

. Own the P&L and growth strategy for US accounts, including SOW extensions, amendments, and rate adjustments .

Posted 11/12/2026full-timeRemote • Argentina, Chile, PeruMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Account Management and Delivery Management within technical consulting and staff augmentation, with a strong focus on client growth strategies, engineering integration, and team collaboration. Proficient in managing client relationships and translating technical requirements into actionable staffing solutions.

Highest-signal resume keywords
Account ManagementDelivery ManagementClient RetentionEngineering BackgroundRobotics Exposure

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Account GrowthSOW ExtensionsTechnical RFPsUpsellingEngineering Capacity PlanningRobotics (ROS/ROS 2)Computer VisionSimulationMechatronicsEmbedded Systems
Soft Skills
CommunicationProblem-SolvingClient Relationship ManagementTeam IntegrationConflict Resolution
Industry Keywords
Staff AugmentationB2B Tech ServicesLatAm EngineersNearshore ModelsTechnical Consulting

About the role

Key responsibilities & impact
  • Own the P&L and growth strategy for US accounts, including SOW extensions, amendments, and rate adjustments
  • Identify expansion opportunities and propose additional engineering capacity where it benefits clients
  • Run QBRs, executive syncs, and roadmap alignment sessions with client leadership
  • Monitor delivery, communication, and team integration
  • Resolve friction early to protect client trust and engineer retention
  • Partner with Talent Acquisition and Technical Leads to translate client roadmaps into candidate profiles
  • Support onboarding of new engineers
  • Bridge robotics engineers and clients’ technical leadership

Requirements

What you’ll need
  • 4+ years in a dual Account Management / Delivery Management role in staff augmentation, technical consulting, or B2B tech services
  • An engineering background (Computer Science, Software, Mechatronics, Embedded Systems, or related)
  • Track record of account growth, upselling, and long-term client retention
  • Experience managing LatAm engineers deployed into US client organizations
  • Advanced English (C1)
  • Availability to travel periodically to the US
  • Exposure to robotics (ROS/ROS 2, SLAM, computer vision, simulation) preferred
  • Familiarity with nearshore staff augmentation models preferred
  • Experience responding to technical RFPs/RFIs preferred

Benefits

Comp & perks
  • Remote work arrangement
  • Periodic travel to the US for on-site client visits
  • Opportunity to work with fast-growing US startups and enterprise robotics companies
  • Dynamic community where skills and contributions matter