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Regional Home Health Scheduler, Branch Coordinator
Elara Capital. Build and maintain daily schedules for licensed and unlicensed field staff .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Home Health Scheduling and proficiency with Homecare Homebase (HCHB), ensuring efficient coordination of patient visits while adhering to medical terminology and Medicare/Medicaid guidelines. Strong organizational and communication skills are essential for managing scheduling tasks and collaborating with field staff and clinical teams.
Highest-signal resume keywords
Home Health Scheduling ExperienceProficiency With Homecare Homebase (HCHB)Knowledge Of Medical TerminologyStrong Communication SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Home Health SchedulingHomecare Homebase (HCHB)Medical TerminologyMicrosoft Office ProficiencyAuthorization RequestsOASIS AssessmentsScheduling Exceptions ReviewPatient ConfidentialityVisit MappingCare Coordination
Soft Skills
Strong CommunicationCustomer ServiceOrganizational SkillsJudgmentDependability
Tools & Technologies
Homecare Homebase (HCHB)Workday
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Medicare GuidelinesMedicaid GuidelinesStandards Of CareState Licensure RequirementsFederal Conditions Of Participation
About the role
Key responsibilities & impact- Build and maintain daily schedules for licensed and unlicensed field staff
- Match available team members to patient visits and confirm upcoming coverage
- Schedule start-of-care, follow-up, recertification, resumption-of-care, and discharge visits according to provider orders and visit authorizations
- Respond to missed or declined visits, staffing changes, and patient requests by reassigning or rescheduling visits
- Communicate scheduling updates promptly
- Verify patient addresses and map visits
- Share coordination notes with field staff before visits
- Complete scheduling tasks in Homecare Homebase (HCHB)
- Coordinate visits requiring OASIS assessments
- Enter authorization requests as needed
- Review scheduling exceptions and unverified visits
- Follow up with field staff and escalate care-delaying issues to the Clinical Team Manager
- Protect patient confidentiality
- Communicate professionally with patients, caregivers, clinicians, and provider offices
- Provide coverage, train new schedulers, and support regional projects while working from a home office and traveling to branch offices
Requirements
What you’ll need- High school diploma or GED
- At least one year of experience using HomeCare HomeBase EMR
- At least one year in Home Health Scheduling
- Knowledge of medical terminology and Medicare and Medicaid payment guidelines
- Familiarity with standards of care, state licensure requirements, and federal conditions of participation
- Strong communication, customer service, and organizational skills
- Judgment to prioritize competing requests and know when to escalate
- Proficiency with Microsoft Office
- Ability to learn systems such as Homecare Homebase and Workday
- Dependable vehicle, valid driver’s license, and current auto insurance
- Required home health experience
- Proficiency with Homecare Homebase (HCHB)
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Access to a 401(k)
- Paid time off
- Structured onboarding and mentorship
- Professional development and advancement opportunities
- Collaborative branch team support