Sales Intake Specialist

Elara Capital

. Lead high-volume outbound calls to engage potential and existing clients and connect them to appropriate care solutions .

Posted 9/18/2026full-timeRemote • Oklahoma • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in outbound sales and customer engagement, with a strong understanding of Medicare/Medicaid regulations and home care benefits. Proven ability to build relationships, navigate objections, and maintain HIPAA confidentiality while achieving sales targets.

Highest-signal resume keywords

Outbound Sales ExperienceMedicare/Medicaid KnowledgeHome Care Benefits UnderstandingCall Center Sales EnvironmentHIPAA Compliance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Target AchievementData EntryCustomer Relationship ManagementIntake and Referral ProcessObjection Handling

Soft Skills

Personalized ServiceCommunication SkillsCollaborationProblem SolvingCustomer Needs Assessment

Tools & Technologies

Multiple SystemsDatabases

Industry Keywords

Home CareHealthcareSocial WorkMCOMLTC

About the role

Key responsibilities & impact

Lead high-volume outbound calls to engage potential and existing clients and connect them to appropriate care solutions
Build relationships by understanding customer needs and delivering personalized service
Communicate service features, benefits, and pricing
Meet or exceed monthly sales targets and performance metrics
Guide individuals through the intake and referral process from discovery to successful conversion
Navigate objections and turn challenges into opportunities
Collaborate cross-functionally to ensure a seamless customer experience
Participate in ongoing training on industry trends and sales strategies
Maintain HIPAA confidentiality
Support additional duties and projects as needed
Report to the Director of Sales

Requirements

What you’ll need

High school diploma or equivalent required
Experience in a call center sales environment
Home care, healthcare, or social work experience preferred
Strong knowledge of Medicare/Medicaid, including MCO, MLTC, and other payer types
Knowledge of home care benefits and multi-state regulations
Comfort working with multiple systems, databases, and data entry tools
Reliable transportation to perform job responsibilities
Ability to maintain strict confidentiality in accordance with HIPAA Privacy Final Rule

Benefits

Comp & perks

Competitive compensation package with bonus potential
Comprehensive sales training program
Clear pathways for career advancement
Tuition reimbursement for full-time staff
Continuing education for all employees
Comprehensive medical, dental, and vision insurance plans
401(k) with employer match
Generous paid time off
Paid holidays
Family and pet bereavement leave
Pet insurance options