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Scheduler, Weekend
Elara Capital. Support Administrators or Designated Branch Directors in scheduling patient visits .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient scheduling and care coordination within a home care agency, while effectively managing team schedules and advocating for patient needs. Capable of utilizing enterprise applications and Microsoft Office to enhance workflow efficiency and ensure compliance with care standards.
Highest-signal resume keywords
Patient Scheduling ExperienceHomecare Homebase ProficiencyWorkday ProficiencyBilingual in Spanish and EnglishUnderstanding of National Standards of Care
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient SchedulingCare CoordinationResource PlanningConflict ManagementFinancial Impact Analysis
Soft Skills
Effective CommunicationDecision-MakingAdvocacy for PatientsListening SkillsInitiative
Tools & Technologies
Microsoft OfficeHomecare HomebaseWorkday
Certifications & Qualifications
High School Diploma or GEDAssociate Degree Preferred
Industry Keywords
Home Care AgencyNational Standards of CareState LicensureFederal Conditions of Participation
About the role
Key responsibilities & impact- Support Administrators or Designated Branch Directors in scheduling patient visits
- Advance key workflows throughout the patient journey
- Manage direct care team member schedules to ensure adequate and timely patient care visits
- Act as an intermediary between the Clinical Team Manager, direct care team members, the patient’s physician or medical provider, and facility staff overseeing patient care
- Report to the Administrator or Branch Director
Requirements
What you’ll need- High school diploma or GED required
- Associate degree preferred
- 1 year of practical experience required
- 1 year of patient scheduling experience in a home care agency setting preferred
- Familiarity and understanding of national standards of care, state licensure, and federal conditions of participation
- Ability to convey information and opinions, listen to others, check for understanding, and respond in an appropriate message and tone
- Ability to set timeframes, match resources to tasks, and plan ahead
- Ability to make decisions with incomplete information and know when to escalate
- Ability to become proficient in enterprise applications such as Homecare Homebase and Workday
- Intermediate knowledge of Microsoft Office
- Ability to handle complaints, manage conflict, and negotiate outcomes
- Ability to seek patient feedback, advocate for patients, understand patient needs, and manage patient expectations
- Ability to respond to and control unexpected situations by evaluating solutions and taking initiative
- Ability to understand the financial impact of scheduling decisions and staff productivity metrics
- Bilingual in Spanish and English preferred
Benefits
Comp & perks- Competitive compensation package
- Tuition reimbursement for full-time staff
- Continuing education opportunities for all employees at no cost
- Opportunities for advancement
- Comprehensive medical, dental, and vision insurance plans
- 401(K) with employer match
- Paid time off
- Paid holidays
- Family bereavement leave
- Pet bereavement leave
- Pet insurance
- Weekend remote work arrangement