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Scheduler – Weekends
Elara Capital. Support Administrators or Designated Branch Directors in scheduling patient visits .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient scheduling and care coordination within a home care agency, ensuring effective communication and workflow management throughout the patient journey. Proficient in utilizing enterprise applications and Microsoft Office to enhance operational efficiency and patient satisfaction.
Highest-signal resume keywords
Patient Scheduling ExperienceHomecare Homebase ProficiencyWorkday ProficiencyBilingual in Spanish and EnglishUnderstanding of National Standards of Care
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient SchedulingEnterprise ApplicationsMicrosoft OfficeFinancial Impact AnalysisStaff Productivity Metrics
Soft Skills
Effective CommunicationConflict ManagementDecision-MakingAdvocacy for PatientsProblem-Solving
Tools & Technologies
Homecare HomebaseWorkday
Certifications & Qualifications
High School Diploma or GEDAssociate Degree Preferred
Industry Keywords
Home Care AgencyNational Standards of CareState LicensureFederal Conditions of Participation
About the role
Key responsibilities & impact- Support Administrators or Designated Branch Directors in scheduling patient visits
- Advance key workflows throughout the patient journey
- Manage direct care team member schedules to ensure adequate and timely patient care visits
- Act as an intermediary between the Clinical Team Manager, direct care team members, patients’ physicians or medical providers, and facility staff overseeing patient care
- Report to the Administrator or Branch Director
Requirements
What you’ll need- High school diploma or GED required
- Associate degree preferred
- 1 year of practical experience required
- 1 year of patient scheduling experience in a home care agency setting preferred
- Familiarity and understanding of national standards of care, state licensure, and federal conditions of participation
- Ability to convey information and opinions, listen to others, check for understanding, and respond in an appropriate message and tone
- Ability to set timeframes, match resources to tasks, and plan ahead
- Ability to make decisions with incomplete information, choose from multiple options, and know when to escalate
- Proficiency in enterprise applications such as Homecare Homebase and Workday
- Intermediate knowledge of Microsoft Office
- Ability to handle complaints, manage conflict, and negotiate outcomes
- Ability to seek patient feedback, advocate for patients, understand patient needs, and manage patient expectations
- Ability to respond to and control unexpected situations by evaluating solutions and taking initiative to implement the best solution
- Ability to understand the financial impact of scheduling decisions and staff productivity metrics
- Bilingual in Spanish and English preferred
Benefits
Comp & perks- Competitive compensation package
- Tuition reimbursement for full-time staff
- Continuing education opportunities for all employees at no cost
- Opportunities for advancement
- Comprehensive medical, dental, and vision insurance plans
- 401(K) with employer match
- Paid time off
- Paid holidays
- Family and pet bereavement
- Pet insurance