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Staffing Supervisor
Elara Capital. Oversee daily, weekly, and long-term personal care staff schedules to ensure adequate coverage across all client assignments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in staffing and scheduling management, ensuring compliance with Oklahoma regulations while optimizing care coordination and service delivery. Proficient in using scheduling software and managing high-volume schedules in fast-paced environments.
Highest-signal resume keywords
Staffing ManagementScheduling Software ProficiencyOklahoma Healthcare RegulationsSupervisory ExperienceProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Staffing ManagementScheduling CoordinationCare CoordinationTimekeeping ProceduresPayroll AccuracyEVV ComplianceScheduling WorkflowsMetrics MonitoringResponse Time OptimizationService Log Maintenance
Soft Skills
Excellent CommunicationTime-Management SkillsProblem-Solving AbilityCalm Under PressureTeam Communication
Tools & Technologies
Scheduling SoftwareWorkforce Management SystemsTimekeeping SystemsPayroll Systems
Industry Keywords
Home CareHealthcareHuman ServicesField-Based StaffingOklahoma Regulations
About the role
Key responsibilities & impact- Oversee daily, weekly, and long-term personal care staff schedules to ensure adequate coverage across all client assignments
- Manage real-time dispatching for call-offs, emergencies, and last-minute schedule changes
- Ensure prompt restaffing of missed caregiver visits
- Optimize staffing efficiency based on employee availability, skills, and client needs
- Serve as the primary contact for urgent scheduling and coverage issues
- Coordinate care services to ensure continuity and consistency for clients
- Communicate with clients, families, and caregivers regarding schedules, changes, and service expectations
- Support care plan implementation by aligning staffing with authorized services and client preferences
- Escalate and resolve care-related issues with clinical or management teams
- Supervise and support scheduling and staffing coordinators, if applicable
- Provide caregivers guidance on scheduling procedures, timekeeping, and attendance expectations
- Promote accountability, professionalism, and timely team communication
- Maintain accurate scheduling records, service logs, and staffing documentation
- Ensure staffing practices align with Oklahoma regulations, authorization requirements, and company policies
- Support EVV compliance, payroll accuracy, and audit readiness
- Monitor staffing metrics, overtime, and coverage trends
- Identify improvements to scheduling workflows, response times, and care coordination processes
- Partner with leadership on operational goals and service quality initiatives
Requirements
What you’ll need- 2+ years of experience in staffing, scheduling, dispatching, or care coordination
- Strong ability to manage high-volume schedules in a fast-paced environment
- Excellent communication, problem-solving, and time-management skills
- Proficiency with scheduling software, workforce management systems, or similar tools
- Ability to handle urgent staffing situations calmly and effectively
- Experience in sales, home care, healthcare, human services, or field-based staffing preferred
- Familiarity with Oklahoma healthcare or human services regulations preferred
- Prior supervisory or lead experience preferred
- EVV, payroll, or timekeeping system experience preferred
Benefits
Comp & perks- Elara offers a broad range of benefits; details provided at https://careers.elara.com/us/en/benefits
- Equal opportunity workplace
- Disability assistance available during the application or recruitment process