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Behavioral Health Case Manager I
Elevance Health. Perform case management telephonically and/or through home visits within scope of licensure .
Posted 9/23/2026full-timeNorfolk • Virginia • United StatesMid-LevelSenior💰 $64,240 - $96,360 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in case management, including telephonic and in-person assessments, care plan development, and collaboration with healthcare providers. Holds a relevant active license and possesses extensive clinical experience in managing complex psychiatric and substance abuse disorders.
Highest-signal resume keywords
Case ManagementClinical ExperienceCare Plan DevelopmentActive Unrestricted LicenseTelephonic Coaching
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AssessmentCare Plan MonitoringClinical JudgmentSubstance Abuse TreatmentPsychiatric Disorder Management
Soft Skills
CollaborationCommunicationEmpathy
Certifications & Qualifications
RNLCSWLMHCLICSWLPCLMFTLMSWClinical Psychologist License
Industry Keywords
Behavioral HealthComplex Psychiatric DisordersSubstance Abuse DisorderMember AccessQuality Care
About the role
Key responsibilities & impact- Perform case management telephonically and/or through home visits within scope of licensure
- Use screening criteria knowledge and clinical judgment to assess member needs
- Conduct assessments to identify individual needs
- Develop care plans addressing assessment objectives and goals
- Monitor and evaluate care-plan effectiveness and modify plans as needed
- Support member access to appropriate, quality, and cost-effective care
- Coordinate with internal and external resources to meet identified member needs
- Collaborate with providers
Requirements
What you’ll need- Must be within the state of Virginia; Norfolk and Richmond, VA preferred
- MA/MS in social work, counseling, or a related behavioral health field, or a degree in nursing, and minimum of 3 years clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or equivalent combination of education and experience
- Current active unrestricted license such as RN, LCSW, LMHC, LICSW, LPC, LMFT, LMSW, or Clinical Psychologist license, as applicable by state law and scope of practice, required
- Experience in case management and telephonic and/or in-person coaching with members with complex psychiatric, substance abuse, and/or medical disorders preferred
- For Government business, LAPC or LAMFT may also be acceptable as allowed by applicable state laws
- For associates working within Puerto Rico in specified member- or patient-facing roles, current PR health certificate and current PR Law 300 certificate are required
- Must be able to work Monday–Friday, 8:00am–5:00pm EST
- Candidates must be within reasonable commuting distance from posting location(s) unless an accommodation is granted
- Certain patient/member-facing roles require COVID-19 and Influenza vaccination, subject to stated exceptions
Benefits
Comp & perks- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- Medical benefits
- Dental benefits
- Vision benefits
- Short-term disability benefits
- Long-term disability benefits
- 401(k) with match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
- Required COVID-19 and Influenza vaccination coverage for certain roles, subject to stated exceptions