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Elevance Health

Clinical Care Advisor, IDD – Program Consultant

Elevance Health

. Develop and manage one or more external client-facing programs within a business unit .

Posted 9/25/2026full-timeDurham • North Carolina • United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Develop and manage one or more external client-facing programs within a business unit
  • Support business strategies through an integrated portfolio of external client-facing projects or initiatives
  • Manage ongoing compliance and daily operations for external client-facing programs under the supervision of the Manager II
  • Help ensure programs meet stated objectives
  • Provide day-to-day operational support to a team of advisors
  • Research applicable subject-matter practices and monitor industry trends
  • Coordinate training related to the external client-facing program
  • Support program success measures and assist with data collection related to program success

Requirements

What you’ll need
  • BA/BS in a related field and minimum of 3 years of experience in external client-facing program management, or an equivalent combination of education and experience
  • Candidate should reside in North Carolina is preferred
  • Active RN, LCSW, LMHC, LPC, or LMFT licensure for the state of North Carolina is highly preferred
  • Lived experience with behavioral health programs is strongly preferred
  • Experience with North Carolina 1915 programs is greatly preferred
  • Experience working with and supporting individuals with Intellectual and Developmental Disabilities (I/DD) is highly preferred
  • Advanced skills in Microsoft Office Suite, especially Excel, are strongly preferred
  • Exceptional organizational skills are preferred
  • New candidates in certain patient/member-facing roles must become vaccinated against COVID-19 and Influenza unless an acceptable explanation is provided
  • Must be within a reasonable commuting distance from the posting location(s), unless an accommodation is granted as required by law

Benefits

Comp & perks
  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Short-term disability benefits
  • Long-term disability benefits
  • 401(k) with company match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources
  • Hybrid workforce strategy
  • Professional growth opportunities