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Director, Continuous Value Improvement
Elevance Health. Establish an integrated performance framework linking enterprise priorities to meaningful outcomes, leading indicators, and accountable owners .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in establishing performance frameworks and conducting scenario analysis to drive operational improvements. Proficient in translating complex data into actionable insights and recommendations while leading cross-functional teams in a regulated environment.
Highest-signal resume keywords
Six Sigma CertificationPerformance ManagementOperational AnalyticsHealthcare Operations ExperienceFinancial Acumen
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process ImprovementForecastingScenario AnalysisRoot-Cause AnalysisPerformance Measures DevelopmentBusiness-Intelligence PlatformsOperational StrategyAnalytical PrioritizationDashboard DevelopmentPerformance Reviews
Soft Skills
Cross-Functional Problem-SolvingClear CommunicationCoaching and Mentoring
Certifications & Qualifications
Six Sigma Certification
Industry Keywords
Healthcare OperationsRegulated EnvironmentEnterprise Performance ManagementOperational DevelopmentPerformance Insights
About the role
Key responsibilities & impact- Establish an integrated performance framework linking enterprise priorities to meaningful outcomes, leading indicators, and accountable owners
- Identify early signals of performance deterioration, emerging risks, and opportunities for improvement
- Lead scenario analysis to evaluate potential operational developments, clarify assumptions, and recommend contingency actions
- Translate complex findings into concise decision support, including issues, likely drivers, options, trade-offs, and recommended responses
- Coordinate diagnostic reviews with business and functional leaders to distinguish symptoms from underlying causes
- Define intervention triggers and escalation recommendations with accountable business owners
- Guide analytical priorities and development of dashboards, scorecards, and recurring performance reviews
- Track intervention effectiveness and recommend adjustments when results fall short
- Partner with Finance to align operational performance insights with financial implications and validated benefit measures
- Hire, train, coach, counsel, and evaluate direct reports
Requirements
What you’ll need- BA/BS in a related field and minimum of 5 years related progressive experience, including experience in process improvement, minimum of 4 years management experience; or any combination of education and experience providing an equivalent background
- Six Sigma Certification required or obtained within a reasonable time of hire
- Experience in healthcare operations or another complex, regulated environment
- Experience designing enterprise performance-management practices
- Familiarity with business-intelligence platforms and improvement methodologies
- Progressive experience in performance management, operational analytics, strategy, or business improvement
- Demonstrated ability to develop performance measures and use evidence to influence executive decisions
- Experience with forecasting, scenario analysis, root-cause analysis, and translating uncertainty into practical recommendations
- Strong financial and operational acumen
- Ability to lead cross-functional problem-solving and communicate analytical findings clearly to nontechnical audiences
- Ability to work within commuting distance from a posting office location
- Advanced degree in a relevant discipline is preferred
Benefits
Comp & perks- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- Medical benefits
- Dental benefits
- Vision benefits
- Short-term disability benefits
- Long-term disability benefits
- 401(k) with match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
- Flexible work arrangement with virtual work autonomy
- Accommodation support for qualified applicants