Director, Leave of Absence & Accommodation

Elevance Health

. Provide strategic and operational leadership for the enterprise Leave of Absence and Accommodation function .

Posted 11/3/2026full-timeIndianapolis • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Leave of Absence and Accommodation management, ensuring compliance with federal and state regulations while driving operational excellence and employee-centered outcomes. Proven ability to lead complex operations, manage performance metrics, and develop talent within a multi-state environment.

Highest-signal resume keywords

Leave Of Absence ManagementEmployee-Centered Operating ModelPeople LeadershipCompliance And GovernanceOperational Data Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Leave Of Absence ManagementWorkplace AccommodationsDisability ManagementHR OperationsEmployee RelationsBenefits AdministrationService Quality MetricsPerformance MetricsWorkers’ Compensation ProgramsClaims Management

Soft Skills

Strategic LeadershipTalent DevelopmentContinuous ImprovementCollaborationProblem Solving

Industry Keywords

ComplianceRisk OversightMulti-State EnvironmentOperational ExcellenceEmployee Experience

About the role

Key responsibilities & impact

Provide strategic and operational leadership for the enterprise Leave of Absence and Accommodation function
Lead leave and accommodation case management, administration, intake, clinical support, and related operations
Lead an employee-centered operating model across a complex, multi-state environment
Direct the LOAA organization through direct and indirect reporting relationships
Establish goals and accountability, manage performance, develop talent, and align staffing and capacity to demand and case complexity
Provide compliance, governance, controls, and risk oversight
Establish and manage service, quality, compliance, performance, and employee-experience expectations
Use operational data and trends to identify gaps, manage risk, and require corrective action
Partner with HR, Benefits, Legal, Compliance, Payroll, clinical resources, and other stakeholders
Coordinate services, resolve issues, clarify handoffs, and support effective employee outcomes
Drive continuous improvement using operational data, employee feedback, technology, and process-improvement methods
Simplify work, reduce rework and manual effort, and strengthen the end-to-end employee experience

Requirements

What you’ll need

BA/BS in human resources, business, healthcare administration, nursing or related fields, or any combination of education and experience providing an equivalent background
Minimum of 10 years of experience in leave of absence, workplace accommodations, disability or absence management, HR operations, employee relations, benefits, or a closely related field
At least 2 years of people-leadership experience
Experience leading complex operations
Experience managing defined service, quality, and performance metrics
Experience ensuring processes align with applicable federal and state requirements
Experience with workers’ compensation programs, including claims management, case oversight, and coordination with internal and external stakeholders preferred
Must be within a reasonable commuting distance from the posting location(s), unless an accommodation is granted as required by law

Benefits

Comp & perks

Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical benefits
Dental benefits
Vision benefits
Short-term disability benefits
Long-term disability benefits
401(k) + match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources
Hybrid/virtual work flexibility