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Enrollment Data Analyst III
Elevance Health. Oversee automated daily and monthly enrollment file updates .
Posted 9/24/2026full-timeNorfolk • Virginia • United StatesMid-LevelSenior💰 $22 - $33 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Enrollment Operations, with a strong focus on managing enrollment processes, resolving complex issues, and ensuring compliance with Service Level Agreements. Proficient in data analysis and communication, facilitating collaboration across departments and with external agencies.
Highest-signal resume keywords
Enrollment Operations ExpertiseData AnalysisMicrosoft Excel ProficiencyCustomer Service SkillsProcess Oversight
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisEnrollment ReconciliationIssue ResolutionProcess OversightAnalytical Skills
Soft Skills
Email CommunicationCollaborationCustomer Service
Tools & Technologies
Microsoft ExcelMicrosoft OutlookGBD Facets
Certifications & Qualifications
AA/AS in Information SystemsAA/AS in Health Care ManagementAA/AS in Business
Industry Keywords
Enrollment OperationsService Level AgreementsHealth PlansState AgenciesMarket Meetings
About the role
Key responsibilities & impact- Oversee automated daily and monthly enrollment file updates
- Oversee the member reconciliation process for assigned markets
- Resolve complex enrollment issues
- Provide process oversight of daily business operations to Enrollment Analysts for assigned markets
- Serve as Subject Matter Expert for Enrollment Operations in assigned markets
- Monitor market-specific Service Level Agreements (SLAs) per contractual requirements
- Escalate issues to management as needed
- Interface with state agencies, Health Plans, and internal departments to investigate and resolve complex enrollment issues
- Participate in market meetings and audits to provide market-specific details regarding enrollment load and reconciliation processing
Requirements
What you’ll need- Requires an AA/AS in Information Systems, Health Care Management, Business, or related field and minimum of 3 years of experience in an analytical role, including a minimum of 1 year as an enrollment analyst; or any combination of education and experience providing an equivalent background
- Proficiency in Microsoft Excel and Outlook
- Strong email communication and customer service skills
- Ability to manage inquiries and collaborate with multiple departments
- Familiarity with GBD Facets is an advantage but not required
- Ability to learn production tools, systems, and processes quickly
- Candidates must reside within a reasonable commuting distance from the posting location(s), unless accommodation is granted as required by law
- Candidates working in person or virtually in Virginia
Benefits
Comp & perks- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution and match
- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- Medical benefits
- Dental benefits
- Vision benefits
- Short-term disability benefits
- Long-term disability benefits
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
- Virtual work flexibility
- Required in-person training sessions