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LTSS Service Coordinator – Clinician
Elevance Health. Work under the direction and supervision of an RN with overall responsibility for the member's case .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in case management for individuals with chronic illnesses and disabilities, coordinating care and collaborating with healthcare teams while adhering to state laws and licensure requirements.
Highest-signal resume keywords
LPN/LVN LicenseCase Management ExperienceChronic Illness ManagementHealthcare CollaborationClinical Data Collection
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Telephonic AssessmentsFace-to-Face AssessmentsCare CoordinationClinical Guidelines ApplicationDisease Process Understanding
Soft Skills
Interpersonal CommunicationCollaborationProblem-Solving
Certifications & Qualifications
Current Unrestricted License
Industry Keywords
Service CoordinatorOlder Adults CareDisability ServicesHealth Benefits UtilizationLong-Term Services and Supports
About the role
Key responsibilities & impact- Work under the direction and supervision of an RN with overall responsibility for the member's case
- Assist the responsible RN with telephonic or face-to-face assessments
- Identify, evaluate, coordinate, and manage members' physical health, behavioral health, social services, and long-term services and supports needs
- Assist the RN in identifying members at high risk for complications
- Obtain clinical data as directed by the responsible RN
- Identify members who may benefit from alternative levels of care or waiver programs
- Provide collected information to the responsible RN for verification, interpretation, assessment, and care-plan development
- Participate in coordinating care for members with chronic illnesses, co-morbidities, and/or disabilities
- Collaborate with the RN, member, and healthcare team to support cost-effective and efficient utilization of health benefits
- Apply clinical guidelines and understand disease processes and terminology without requiring nursing judgment
Requirements
What you’ll need- LPN/LVN, LSW, LCSW, LMSW, or another non-RN license in accordance with applicable state law
- Nursing Diploma or AS in Nursing or a related field, or equivalent combination of education and experience
- Minimum of 2 years of experience working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role
- Current, unrestricted applicable license required
- Strong preference for case management experience with older adults or individuals with disabilities
- BA/BS in Health/Nursing preferred
- Ability to work within applicable state law and scope of licensure
- Vaccination against COVID-19 and Influenza may be required for certain patient/member-facing roles
Benefits
Comp & perks- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- Medical benefits
- Dental benefits
- Vision benefits
- Short-term disability benefits
- Long-term disability benefits
- 401(k) + match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
- Flexible hybrid work arrangement