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LTSS Service Coordinator – Clinician
Elevance Health. Work under the direction and supervision of an RN or Licensed Social Worker .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care coordination for members with chronic illnesses and disabilities, utilizing clinical guidelines and disease process knowledge. Proficient in conducting assessments and collaborating with healthcare teams to optimize member care and resource utilization.
Highest-signal resume keywords
LPN/LVN LicenseExperience With Chronic IllnessesBilingual In Spanish And EnglishMental Health TrainingCare Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Telephonic AssessmentsFace-To-Face AssessmentsClinical Data CollectionCare-Plan DevelopmentUnderstanding Of Disease ProcessesCoordination Of Long-Term ServicesEvaluation Of Member NeedsIdentification Of High-Risk MembersManagement Of Behavioral HealthSupport For Cost-Effective Health Benefits
Soft Skills
CollaborationCommunicationProblem-SolvingInterpersonal SkillsOrganizational Skills
Certifications & Qualifications
Current Unrestricted LPN/LVN LicenseState-Specified Certification
Industry Keywords
Long-Term Services And SupportsService CoordinationChronic Illness ManagementCo-MorbiditiesDisabilitiesHealthcare Team CollaborationPatient/Member-Facing RolesCOVID-19 Vaccination RequirementInfluenza Vaccination RequirementFlorida Residency
About the role
Key responsibilities & impact- Work under the direction and supervision of an RN or Licensed Social Worker
- Contribute to the LTSS care coordination process within the scope of licensure
- Assist with telephonic or face-to-face assessments to identify, evaluate, coordinate, and manage members’ physical health, behavioral health, social services, and long-term services and supports needs
- Assist the responsible RN or LSW in identifying members at high risk for complications
- Obtain clinical data as directed by the responsible RN/LSW
- Assist in identifying members who may benefit from an alternative level of care or waiver programs
- Provide collected information to the responsible RN or LSW for verification, interpretation, additional assessment, and care-plan development
- Participate in coordinating care for members with chronic illnesses, co-morbidities, and/or disabilities
- Work with the RN or LSW, member, and healthcare team to support cost-effective and efficient utilization of health benefits
- Apply understanding of disease processes, terminology, and clinical guidelines to member needs without requiring nursing judgment
Requirements
What you’ll need- Must reside in the state of Florida
- Open to travel up to 2 hours away daily
- LPN/LVN, LSW, LCSW, LMHC, LMSW, or a license other than RN in accordance with applicable state law
- Nursing Diploma or Associate of Science in Nursing or a related field, and a minimum of 2 years of experience working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role; or any combination of education and experience providing an equivalent background
- Current, unrestricted applicable LPN/LVN, LSW, LCSW, LMHC, LMSW, or other non-RN license required
- Relevant mental health training and/or experience
- Must be bilingual in Spanish and English
- Must be willing and able to travel to worksites and other locations as necessary
- May require state-specified certification based on state law and/or contract
- Candidates must be within a reasonable commuting distance from the posting location(s), unless an accommodation is granted as required by law
- New candidates in certain patient/member-facing roles must become vaccinated against COVID-19 and influenza, unless an acceptable explanation is provided
Benefits
Comp & perks- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs (unless covered by a collective bargaining agreement)
- Medical benefits
- Dental benefits
- Vision benefits
- Short-term disability benefits
- Long-term disability benefits
- 401(k) with company match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
- COVID-19 and influenza vaccination coverage/requirement for certain patient/member-facing roles