LTSS Service Coordinator, Clinician

Elevance Health

. Work under the direction and supervision of an RN with overall responsibility for the member's case .

Posted 10/26/2026full-timeRichmond • Virginia • United StatesJuniorMid-Level💰 $29 - $53 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination for members with chronic illnesses and disabilities, utilizing clinical guidelines and disease process understanding to support effective health management. Holds relevant licensure and possesses strong assessment and communication skills to collaborate with healthcare teams.

Highest-signal resume keywords

LPN/LVN LicenseExperience With Chronic IllnessesClinical Guidelines ApplicationCare CoordinationAssessment Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Disease Process UnderstandingClinical Data CollectionCare Plan DevelopmentTelephonic AssessmentsFace-To-Face Assessments

Soft Skills

Communication SkillsCollaboration SkillsOrganizational Skills

Certifications & Qualifications

Current Unrestricted LPN/LVN LicenseState-Specified Certification

Industry Keywords

Long-Term Services And SupportsService CoordinationBehavioral HealthSocial ServicesHealthcare Team Coordination

About the role

Key responsibilities & impact

Work under the direction and supervision of an RN with overall responsibility for the member's case
Contribute to the LTSS care coordination process within the scope of licensure
Assist the responsible RN with telephonic or face-to-face assessments
Help identify, evaluate, coordinate, and manage members' physical health, behavioral health, social services, and long-term services and supports needs
Assist the RN in identifying members at high risk for complications
Obtain clinical data as directed by the responsible RN
Assist in identifying members who may benefit from an alternative level of care or waiver programs
Provide collected information to the responsible RN for verification, interpretation, further assessment, and care-plan development
Participate in coordinating care for members with chronic illnesses, co-morbidities, and/or disabilities
Coordinate with the RN, member, and healthcare team to support cost-effective and efficient utilization of health benefits

Requirements

What you’ll need

LPN/LVN, LSW, LCSW, LMSW, or a non-RN license in accordance with applicable state law
Nursing Diploma or AS in Nursing or a related field
Minimum of 2 years of experience working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role; or an equivalent combination of education and experience
Current, unrestricted applicable-state LPN/LVN, LSW, LCSW, LMSW, or other non-RN license required
May require state-specified certification based on state law and/or contract
Understanding of disease processes and terminology
Application of clinical guidelines
Must reside in Richmond City, Henrico, Hanover, Essex, King William, Petersburg, or Westmoreland, Virginia, or within commuting distance of a posting office location
Candidates must be within a reasonable commuting distance unless an accommodation is granted
Candidates in patient/member-facing roles may be required to be vaccinated against COVID-19 and Influenza
MA/MS in social work (preferred)
Travel to worksite and other locations as necessary (preferred)

Benefits

Comp & perks

Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401(k) contribution and match
Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical benefits
Dental benefits
Vision benefits
Short-term disability benefits
Long-term disability benefits
Stock purchase plan
Life insurance
Wellness programs
Financial education resources