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Elevance Health

LTSS Service Coordinator – Clinician, LSW, LCSW, LPN

Elevance Health

. Manage the member's case as part of the LTSS care coordination process .

Posted 10/27/2026full-timeNashville • Tennessee • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in case management for individuals with chronic illnesses and disabilities, utilizing strong assessment and coordination skills to support effective care plans. Holds relevant nursing or social work licensure and applies knowledge of clinical guidelines and disease processes in a collaborative healthcare environment.

Highest-signal resume keywords
LPN/LVN LicenseCase Management ExperienceChronic Illness ManagementAssessment SkillsCare Coordination

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Telephonic AssessmentsFace-to-Face AssessmentsClinical Data CollectionCare Plan DevelopmentUnderstanding of Disease Processes
Soft Skills
Interpersonal CommunicationCollaborationProblem-Solving
Certifications & Qualifications
LCSWLSWLMSW
Industry Keywords
Long-Term Services and SupportsHealth Benefits UtilizationCo-MorbiditiesDisabilitiesOlder Adults

About the role

Key responsibilities & impact
  • Manage the member's case as part of the LTSS care coordination process
  • Assist the responsible RN with telephonic or face-to-face assessments
  • Identify, evaluate, coordinate, and manage members' physical health, behavioral health, social services, and long-term services and supports needs
  • Identify members at risk for complications and obtain clinical data as directed
  • Identify members who may benefit from an alternative level of care or waiver programs
  • Provide collected information to the responsible RN for verification, interpretation, additional assessment, and care-plan development
  • Coordinate care for members with chronic illnesses, co-morbidities, and/or disabilities under the direction of the responsible RN
  • Work with the RN, member, and health care team to support cost-effective and efficient utilization of health benefits
  • Apply understanding of disease processes, terminology, and clinical guidelines without requiring nursing judgment
  • Travel to client sites or designated locations, with occasional office attendance for meetings or training

Requirements

What you’ll need
  • Requires an LPN/LVN, LSW, LCSW, or LMSW or license other than RN in accordance with applicable state law
  • Nursing Diploma or AS in Nursing or a related field
  • Minimum of 2 years of experience working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role
  • Current, unrestricted LPN/LVN, LSW, LCSW, LMSW or license other than RN, as allowed by state law, in applicable state(s)
  • Strong preference for case management experience with older adults or individuals with disabilities
  • BA/BS in Health/Nursing preferred
  • Candidates must reside within a reasonable commuting distance from the posting location(s), unless an accommodation is granted as required by law
  • Candidates in certain patient/member-facing roles must become vaccinated against COVID-19 and Influenza, unless an acceptable explanation is provided

Benefits

Comp & perks
  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Short-term disability benefits
  • Long-term disability benefits
  • 401(k) + match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources
  • Hybrid workforce strategy
  • Flexible field-based work arrangement
  • Professional and personal growth opportunities