LTSS Service Coordinator – RN Clinician

Elevance Health

. Manage members' cases within the scope of RN licensure .

Posted 10/26/2026full-timeIndianapolis • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management and care coordination for members with chronic illnesses and disabilities, ensuring effective communication with interdisciplinary teams and oversight of non-RN clinicians. Proficient in developing and revising care plans while facilitating access to necessary services and authorizations.

Highest-signal resume keywords

RN LicenseCase Management ExperienceChronic Illness ManagementCare Plan DevelopmentInterdisciplinary Team Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical AssessmentCare CoordinationService AuthorizationMember History DocumentationGoal Setting

Soft Skills

LeadershipCommunicationOversight

Certifications & Qualifications

State-Specified Certification

Industry Keywords

Chronic IllnessCo-MorbiditiesDisabilitiesHealthcare TeamsTelephonic Assessments

About the role

Key responsibilities & impact

Manage members' cases within the scope of RN licensure
Provide direction and oversight to non-RN clinicians participating in members' cases
Develop, monitor, evaluate, and revise member care plans
Perform telephonic and face-to-face clinical assessments
Identify high-risk members and coordinate care with members and healthcare teams
Manage members with chronic illnesses, co-morbidities, and/or disabilities
Obtain member histories and establish short- and long-term goals with members, caregivers, families, natural supports, and physicians
Identify members who may benefit from alternative levels of care or waiver programs
Ensure members' access to care-plan services
Facilitate service authorizations and referrals when appropriate
Interface with Medical Directors, Physician Advisors, and interdisciplinary teams
Assist with provider, claims, and service issues
Assign tasks to non-RN clinicians, verify and interpret member information, conduct additional assessments, and review their performance

Requirements

What you’ll need

HS diploma or equivalent
Minimum of 3 years of experience working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience providing an equivalent background
Current, active, valid and unrestricted RN license in applicable state(s) required
May require state-specified certification based on state law and/or contract
Candidates should reside in Wayne County, Union County, or Franklin County, IN
Must be within a reasonable commuting distance from the posting location(s), unless an accommodation is granted as required by law
Associates/MA/MS in Health/Nursing preferred
Ability to travel to the worksite and other locations as necessary

Benefits

Comp & perks

Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical benefits
Dental benefits
Vision benefits
Short-term disability benefits
Long-term disability benefits
401(k) + match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources